Leisure Assistant

6 days ago

Knutsford, Cheshire East, United Kingdom Daniel Thwaites Full time £60,000 - £120,000 per year

Job Ref: THW9132

Branch: Cottons Hotel Spa

Location: Cottons Hotel Spa, Knutsford

Salary/Benefits: Competitive Salary

Contract type: Permanent

Hours: Full Time

Shift pattern: 5 days a week - 5.30am - 2.30pm 2pm pm

Hours per week: 40

Posted date: 01/12/2025

Closing date: 14/01/2026

An approachable and enthusiastic Spa Assistant wanted to be part of our Spa Receptionist team to provide the warmest of welcomes.

We're looking for you to join out Spa Receptionist team to be the public face of our spa; working in a busy and vibrant environment, ensuring all of our guests receive the warmest of welcomes.

Your day to day;

  • Greeting everyone of our guests with a welcoming smile
  • Providing the highest level of hospitality
  • Upselling of treatments, products and other facilities
  • Informing the guests of the spa's facilities, offering advice and assistance when necessary
  • Ensuring spa procedures are followed

Who are we looking for?

As part of the Spa Receptionist team, you could be the first person to greet our spa guests so will be the key to providing that fantastic first impression. You will need a warm demeanor and be approachable at all times.

You will need to be calm under pressure, reacting effortlessly to un-expected circumstances and taking them in your stride. You will be requried to complete pool tests as necessary and have an awareness of pool plant operations, all of which can be trained.

If you are passionate about providing a great guest experience, are a strong communicator who can provide service with a smile then this could be the role for you.

In return, we are offering a rewarding role with scope for career progression along with;

  • A competitive salary, negotiable dependent on experience
  • Stream - the ability to access up to 40% of your wages as you earn them each week
  • 28 days annual leave (rising to 33 days after 5 years)
  • Health cash plan
  • Generous employee discounts
  • Life assurance
  • Employee Assistance Programme
  • Enhanced maternity and paternity pay
  • Apprenticeships available
  • Bespoke training programmes accessible to all
  • An engaging supportive work environment

Located just outside of the fashionable town of Knutsford, Cottons Hotel Spa is an established hotel offering award winning spa and gym facilities, business facilities, comfy bedrooms and a locally sourced menu. With so much going on, no two days are ever the same at Cottons. Owned by Daniel Thwaites with a good network of nearby commuting towns, Cottons Hotel Spa is perfect for someone looking for a supportive work environment in a busy hospitality venue, surrounded by the lush green Cheshire plains.

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