Team Leader

Location:
Southport/ Manchester/ Leeds/ Liverpool/ Hybrid

Working hours:
35 hours per week, Monday to Friday, 9am to 5pm

Purpose Of Role
To manage and be part of a small team of nurses who provide an assessment on the merits of a potential case depending on the initial information provided, advise on which medical records and additional documents are required to further determine the case prospects. In addition, the team will also complete a detailed review of the records, pagination, and chronology and on occasion decide on the merits of the case.

In Return We Can Offer

• Competitive salary
• 35 hours working week
• Bonus scheme (subject to targets being met)
• 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days' holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment
• Pension scheme with tax-efficient salary sacrifice option
• Life Assurance Policy
• Medicash policy to cover some Dental, optical and other medical expenses
• Company sick pay
• Enhanced Maternity, Paternity and IVF schemes
• Flexible, agile working environment with a positive work-life balance
• Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)
• Monthly voucher awards

Main Responsibilities For The Role

• Managing a small team of nurse analysts to ensure SLA's and input KPI's are met
• Reporting to the Nurse Manager and HoD in respect of team performance
• Completing weekly 1-1's of those in the team as well as yearly performance reviews
• Undertake File Reviews and liaise with the QA to monitor standards
• Identification of any training and development needs within team
• Ability to adapt to a managing role alongside the continuation of the nurse analyst role
• Good understanding of auditing and reporting tools including powerbi
• Promoting and assisting with implementation of evolving AI tools across the team

The Ideal Candidate Will Have

• Minimum of 3-5 years' post-qualification clinical experience in NHS practice / clinical setting
• Minimum of 2 years' as a nurse analyst
• Ability to adapt to a managerial role within a fast growing team, including use of auditing and reporting tools
• Excellent communication skills
• Ability to drive and support a diverse team in accordance with KPI's
• Ability to manage the team in accordance with HR policies
• Ability to work within a team both remotely and in person
• Be highly motivated, organised, and proactive
• Ability to work under pressure whilst maintaining high standards
• Ability to work efficiently with the QA and Manager
• Positive attitude to change
• Ability to positively deliver constructive feedback and updating of business developments
• Experience lead progression towards completing RA1s.

Desirable Qualifications, Skills And Experience

• Ability to interpret and drive a team using data, including powerbi

We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.

About Medical Law Services- MLS
Our Medical Law Services (MLS) teams are at the forefront of delivering trusted, expert support to the personal injury and clinical negligence sector. We are committed to building lasting partnerships that help our clients navigate complex processes with confidence and ease.

We strive to redefine industry standards, leveraging our expertise, integrity, and innovation to support and deliver real value to our clients by providing a service that drives financial and operational success.

Our workplace culture is inclusive, informal, and supportive, with a strong focus on colleague wellbeing and happiness. We are proud to offer some of the best hybrid and flexible working arrangements in the industry — because we understand that balance drives performance.

We also value connection and collaboration. We create exciting opportunities for teams to come together and thrive. Whether you're starting your career or aiming for leadership, you'll find a clear path to progress and development here — from apprenticeships and professional qualifications to senior roles.

We reward those who help build our success and live our values. Our benefits package is designed to grow with you, offering real opportunities to share in our long-term strength. Our base pay and bonus structure is built to recognise and reward high performance.

Medical Law Services is an inclusive employer with a diverse workforce, which is why we welcome applications from all diversity groups and backgrounds. We're committed to providing a culture and environment where everyone can thrive. We understand and celebrate that no colleague is the same. We're proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos.

If you would like to more, please visit our website