Quality Control Administrator

A Little About Us

At Lifetime Brands Europe, we are passionate about designing and delivering innovative, stylish, and functional homeware that enhances everyday living. As a leading supplier of kitchenware, tableware, and home décor, we represent a diverse portfolio of beloved brands including KitchenAid, KitchenCraft, MasterClass, La Cafetière, Mikasa, Creative Tops, and more.

With a strong heritage and a forward-thinking approach, we blend tradition with trend to meet the evolving needs of consumers across the UK, Europe, and beyond. Backed by Lifetime Brands Inc., a global powerhouse in the homeware industry, we combine international reach with local expertise.

From product development and brand storytelling to retail partnerships and customer support, we are committed to excellence at every stage. Whether it's enhancing mealtimes, elevating interiors, or making moments memorable, Lifetime Brands Europe is here to bring inspiration into the heart of every home.

Reporting into the Global Quality Assurance and Compliance Manager, the position will entail;

Ensuring the Quality Assurance team provide excellent service to the business. Make certain of time to market and full compliance with international product legislation. This role will help embed a strong, process driven approach within the Quality Assurance team and clear reporting to stakeholders.

Some of Our Employee Benefits Include:

• Hybrid Work - WFH up to 2 days a week
• BHSF - medical benefit cash plan
• Benefit Hub - discounted online platform for retail items, restaurants, days out and more
• On-site parking
• Modern offices
• EAP - support when you need it
• Employee of the month award
• Unbeatable Staff Sale Policy
• KitchenAid discount
• EV charging points
• Company events
• Paid day to volunteer for charities
• Life assurance scheme (3 x your annual salary)
• Long service rewards
• Additional annual leave at 5 and 10 years' service

Key accountabilities

• Product data collection – collecting, maintaining and validating key product data
• Ensuring 100% accuracy of critical data
• Monitoring timelines, ensuring that deadlines are adhered to and that potential delays are highlighted to the QA manager
• Providing data to ensure timely reporting to key stakeholders

Essential Experience

• Previous experience and competency working with SAP is required
• Proficient PC and Microsoft office skills

Even Better If

• You are a highly motivated individual with a self-starter attitude
• A team player
• Process driven
• Excellent attention to detail
• Highly efficient and organised
• Ability to work to key deadlines
• Willingness to learn and develop new skills
• Motivated by a sense of purpose and ownership of own responsibilities
• Good problem solving skills
• Basic understanding to AQL (acceptable quality limits) inspection level and criteria
• Desire to learn new systems and processes
• Experience of working with consumer hardgoods in a Quality related capacity

While we are seeking candidates with specific experience, we encourage all enthusiastic individuals to apply, particularly those who demonstrate a willingness to learn and grow with us.

The Candidate Experience

Applications will be paused on Monday 20th October, this is to enable a first sift of candidates.

The Hiring Manager will review CVs and successful applicants at this stage will be invited to a virtual informal interview with a colleague from HR that will last no longer than 30 minutes.

These will take place on or around the 22nd – 24th October 2025.

If you make it through this stage, you will be invited to a virtual interview with the hiring manager between the 27th and 28th October.

The final stage interview will be held on site on Monday 3rd November 2025.

Please note, the right candidate is important to us, therefore these dates can be amended and interviews can be held outside of normal office hours.

Job Types: Full-time, Fixed-term contract (maternity cover)

Work Location: Hybrid remote in Birmingham B6 7EU

Application deadline: Sunday 19th October 2025

Job Types: Full-time, Fixed term contract

Contract length: 12 months

Pay: £25,000.00-£27,000.00 per year

Benefits:

• Company pension
• Employee discount
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Paid volunteer time

Work Location: Hybrid remote in Birmingham, B6 7EU