Community Payback Supervisor

General Information

Salary

£26,475 - £31,650, Pro-Rata for Part-Time roles.

Working Pattern

Full Time, Part Time, Part Time/Job Share, Flexible Working

Vacancy Approach

External

Location

St Albans, Stevenage, Watford

Region

East of England

Closing Date

01-Dec-2025

Business Unit

Community Payback

Post Type

Permanent

Civil Service Grade

Other

Number of jobs available

3

Reserve List

12 Months

Job ID

11758

Descriptions & requirements

Job description

Please Note: This vacancy is based on a minimum hours contract (9.25 hours per session).

**Please note: Candidates must hold a full UK Manual Driving Licence when applying for this role, this is a mandatory technical requirement in order to carry out this role. We cannot accept candidates who hold an automatic Driving Licence only.**

A career in community payback gives you the power to make a positive impact on the lives of People on Probation as well as your community. People come from all walks of life to form one team in the Probation Service.

It's all about supporting People on Probation on their journey and making your community a better place. Whether that's building benches or cleaning the streets, you're t because you genuinely want to help.

If this sounds like you, apply now.

If you are successful in the recruitment process to join the Probation Service, your starting salary will be £26,475

Please note: Community Payback Supervisors will be expected to work weekends as part of their normal working pattern. You will be paid a higher rate for weekend days you do work.

Post holders may be required to undertake weekend working as part of their normal pattern of working

The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows.

New entrants are expected to join on the minimum of the pay band.

Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges w applicable.

Overview of the job

This is an operational role directly supervising work groups of offenders serving a community sentence. This may include driving service vehicles to transport people or equipment. The post holder will be responsible for all work site supervision tasks and will work with service users to ensure that all tasks are carried out to the best of their ability. This will include working alongside people to demonstrate good practice as necessary.

Summary

The post holder will work on varied projects that involve practical tasks that should be seen by the public to be a credible punishment providing reparation to the community. The post holder will exercise appropriate authority to maintain discipline and good behaviour within working groups, alerting the relevant staff to any infringement of discipline or behaviour.

The post holder will contribute towards the rehabilitative potential of the sentence and will support some service users to gain employment skills through a positive work experience with the opportunity to gain vocational or skills-based training.

Staff are expected to contribute towards review and evaluation of all aspects of service delivery and to contribute towards a culture of continuous improvement.

Post holders may be required to undertake weekend working as part of their normal pattern of working. The work may involve working alongside volunteers or staff from partner organisations.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

• Conduct Pre-Placement Unpaid Work Induction sessions.
• Conduct a start of the day 'tool box' talk to ensure all service users understand the task at hand and safe working practice and motivate and support service users to complete their Order.
• Follow work directions within the project placement file.
• Ensure Health & Safety procedures are followed, alerting the relevant staff to any risk, ensuring that any associated paperwork is completed accurately and on time as required, including contributing to the review of placement risk assessments.
• Ensure that appropriate tools, equipment and supplies are available in accordance with local procedure and that instructions for safe use are followed by service users.
• Conduct a dynamic risk assessment to ensure all hazards are noted and managed.
• Use pro-social and other motivational techniques to ensure that service users complete the work assigned in a disciplined and well-behaved manner.
• Monitor the attendance of service users allocated to agency placements and promote successful completions.
• Maintain all service users' records in accordance with organisational requirements ensuring that all information is updated onto the case management system in a timely and accurate manner.
• Work towards accreditation as a workplace assessor or deliver training assessments for selected service users within the supervised work group to provide enhanced learning opportunities.
• Contribute towards promoting Community Payback with colleagues, external agencies, Sentencers and the public.

In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. The post holder must ad to all policies in respect of the sensitive/ confidential nature of the information handled whilst working in this position.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (w specified in Wales) Welsh.

Civil Service Success Profile Criteria

Behaviours

• Managing a Quality Service
• Working Together
• Communicating and Influencing
• Leadership

Experience

• Experience of Practical Skills
• UK Manual Driving Licence – Category D1 Minibus
• Evidence of commitment to teamwork
• Effective inter-personal skills with the ability to supervise people constructively while maintaining authority
• Evidence of problem-solving within a workplace or similar environment
• Knowledge of safety at work, public protection and risk of harm in all aspects of work

Technical Requirements

• Basic knowledge of First Aid and willingness to undertake further training
• To attain IOSH L3 or equivalent and a willingness to attend further training
• Willing to achieve and maintain L3 Certificate in Assessing Vocational Achievement (CAVA) or equivalent

Ability

• Ability to model pro-social attitudes and behaviour to service users
• Good written communication skills

About us:

The work is varied, challenging and meaningful and comes with job security, great benefits and career progression opportunities - not to mention the chance to make a real difference to people's lives and our communities.

To hear more about a day in the life of a Community Payback Supervisor,

About the Recruitment Process

To apply to this role you will be required to complete a short application form and detail responses to two Civil Service Behaviour and one Experience based questions.

Your application will be sifted once the application deadline has d. You will then receive further instruction on the progress and outcome of your application.

Take a look at a short video about Community Payback Supervisor

About the role

Community Payback Supervisors will work with a diverse mix of individuals, so it's important that you're empathetic, a good communicator and happy to take the lead.

It's all about supporting offenders on their journey and making your community a better place. Whether that's building benches or cleaning the streets, you're t because you genuinely want to help people.

As a Community Payback supervisor, you'll be at the heart of this work, leading small teams to complete their unpaid work hours.

You'll supervise and motivate them to complete a range of manual tasks to pay back for the harm they've caused. These tasks could include clearing overgrowth to make public spaces safer, restoring community facilities such as sports halls and playgrounds, planting trees or laying flowerbeds, and litter picking and graffiti removal

On a typical day, you'll spend up to 7 hours supervising a group at a Community Payback unpaid work placement.

Working pattern

The Community Payback supervisor role is accommodated to people on probation who work or have caring responsibilities. Community Payback projects run 7 days a week tfore you will:

work frequent weekends, and you may be asked to cover some evenings

be paid a higher rate for any evening and weekend days you do work,

T may be a chance to work part-time in some regions. You can discuss this at your interview.

Additional Information

W applicants provide multiple location preferences, reserve lists will be managed in accordance with location preference/s, as indicated in your application. We will appoint in merit list order for each location outlined in the vacancy and hold a separate locational reserve list for each of these locations. After appointments have been made using this locational appointment process, any remaining candidates who met the benchmark for the role will remain on a locational reserve list in accordance with their preferences for 12 months. Please only indicate preferences w you are prepared to work. If you are subsequently offered a role from the reserve list for a location preference indicated in your application and decline it, you will be removed from the reserve list for the vacancy, across all locational preferences. All offers of employment will be made strictly in merit order, based on your performance throughout the recruitment process. Candidates at the top of the merit list will be offered vacancies as they arise in their chosen locations.

The addresses listed in the job advertisement are not an exhaustive list of potential base locations, they give an indication of some of the potential locations you could be based at.

We will tfore endeavour to offer you a vacancy within a 60-minute commute of your home location.

New entrants to the Civil Service will be expected to join at the entry point salary for the advertised band.

Existing Civil Servants will have their salary calculated in accordance with the Departments pay on transfer / pay on promotion rules.

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements w business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, w they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis

Pension

The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit for further information.

Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. T are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.

Eligibility

All candidates are subject to security and identity checks prior to taking up post

Support

• A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

• To Transformative Business Services Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-);
• To Ministry of Justice Resourcing team (resourcing-management-);
  To the Civil Service Commission (details available- )

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wver it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.

For further details about the initiative and eligibility requirements visit:

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

If you require any assistance please call Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-

Please quote the job reference

Job Description Attachment

• PS JES 0094 Community Payback Supervisor (Job Description Attachment)

Select new file
Application form stage assessments

Behaviours

Behaviours Application Form Question Word Limit

250

Communicating and Influencing

Managing a Quality Service

Experience

We will assess your experience for this role via the following methods

Experience Questions

Experience Questions Application Form Question Word Limit

250

Specific licence requirements

Candidates must have a full UK Manual Driving Licence to be eligible to apply for this role.

We cannot accept applications from candidates who only hold an automatic driving licence.

Evidence of Experience

Experience Questions

Interview stage assessments

Interview Dates

To be confirmed

Behaviours

Communicating and Influencing

Working Together

Leadership

Strengths

Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed .

Level of security checks required

DBS Enhanced

Use of Artificial Intelligence (Al)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. W plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

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