Commercial Analyst

Job description:

YOUR ROLE

• The Commercial Analyst's main functions are to uncover, develop, review, price, and support non-maritime and intermodal opportunities.
• To achieve this goal, a detailed familiarity with our VAS offerings, our wider network and an understanding of international trade and intermodal markets is required.
• Data mining, analysis and presentation will form a large part of the day-to-day responsibilities.
• The Commercial Analyst will work cross-functionally with local and CEVA Global Account Managers, Line Managers as well as Customer Care and Trade colleagues to complete day to day tasks and achieve targets.
• You will maintain a working knowledge of all non-maritime product-related changes, new product launches, as well as global market conditions, as these factors bear heavily on product positioning and strategies.
• The Analyst must sustain this knowledge by evaluating market reports and studying data obtained from a variety of sources and compare them with our organizational targets regularly.

MAIN RESPONSIBILITIES

• Support ongoing commercial co-ordination and follow up between the commercial teams of CMA CGM and CEVA in the UK for cross sell activities
• Review sales performance; based on historical performance and against budgets
• Develop and maintain VAS Revenue / Pipeline/ Generate and provide standardized reporting to all stakeholders as required. Develop and provide performance reporting to senior management.
• Create, analyse and maintain commercial reports geared towards identifying areas of opportunity for the sales team to pursue
• Act as focal point for VAS process and work with other stakeholders to develop and document standardized processes.
• Support customer enquiries for non-maritime products VAS, E-Commerce platforms
• Manage weekly ILS HO haulage calls, utilizing data to identify specific trends, collate feedback, and report any issues.
• Liaise with sales team to gather market intermodal/VAS feedback, ensuring seamless communication and integration of insights.
• Provide support and engagement on non-maritime services to UK commercial teams
• Coordinate training sessions
• Internal / External promotion of non maritime activities
• Ensure all non-maritime activities are captured through relevant recording tools (C View, LISA CRM, LARA) using correct charge codes to ensure budget data quality
• Maintain marketing material is current and available
• Deputise for Cross-Sell Manager when required

KNOWLEDGE, SKILLS AND EXPERIENCE

• Demonstrable experience within a Sales environment, preferably within the Shipping industry
• Excellent communication skills, with the ability to build rapport and effective relationships with customers and key stakeholders
• Pro-active approach to your work, with ability to organise and manage diverse workload and priorities in a fast-paced environment
• High attention to detail, with demonstrable experience of working with & Managing data and information
• Excellent IT skills, with experience of MS Office packages, e.g. MS Excel and MS Powerpoint
• Experience of identifying opportunities to improve existing processes and systems, adopting a solutions-focused approach to ensuring processes remain effective and fit-for-purpose
• Demonstrable experience of working with Business systems / CRM

We offer:

WHAT DO WE OFFER?

Not only do we offer a competitive salary, we also offer a generous benefits package including:

• 25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave
• Discretionary annual bonus
• Enhanced pension scheme up to 15% total contribution
• Life assurance x4
• Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter
• Private healthcare (BUPA) + Healthcare Cash plan, including an Employee Assistance Programme
• Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille
• Hybrid Working
• Cycle to work scheme/ Season ticket loans
• Enhanced policies including Maternity & Paternity
• Employee recognition awards
• Considerable scope for personal and professional growth through the CMA CGM Academy

CMA CGM Group is proud to define itself as a family business built on strong human values.

• Excellence
• Exemplarity
• Imagination
• Boldness

CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees.

Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement.

Join us and discover a world of opportunities