Help Desk Technician

2 weeks ago

Ormskirk, Lancashire, United Kingdom Candour Full time £20,000 - £30,000 per year

1st / 2nd Line IT Support Engineer

Location:
Ormskirk (on-site and help desk)

Salary:
Up to £30,000

TeamCandour are working with a well-established Managed Service Provider based in the Ormskirk, who are looking to add a confident and motivated 1st / 2nd Line Support Engineer to their growing team.

This is an excellent opportunity for someone with solid technical skills and a customer-focused attitude to join a supportive business that values results, teamwork, and professional development. The company has a lively, friendly culture and offers clear opportunities to progress into more senior or managerial positions.

Key Responsibilities

  • Provide 1st / 2nd line support across a range of client sites and via the help desk
  • Diagnose and resolve hardware, software, and network issues efficiently
  • Support and maintain Windows operating systems and business applications
  • Manage user accounts, permissions, and access within client environments

Key Skills

  • Strong understanding of Windows operating systems
  • Previous experience within an MSP environment is highly desirable
  • Excellent communication and problem-solving skills
  • A proactive, results-driven approach to work
  • Full UK driving licence (essential)

Benefits

  • Salary up to £30,000, depending on experience
  • Clear progression opportunities into senior or managerial roles
  • A supportive and engaging work environment with a modern, energetic team
  • Ongoing training and development opportunities

If this is something you are interested in, please apply now.

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