Help Desk Technician

1 week ago


Ormskirk, United Kingdom Candour Full time

1st / 2nd Line IT Support EngineerLocation: Ormskirk (on-site and help desk)Salary: Up to £35,000#TeamCandour are working with a well-established Managed Service Provider based in the Ormskirk, who are looking to add a confident and motivated 1st / 2nd Line Support Engineer to their growing team.This is an excellent opportunity for someone with solid technical skills and a customer-focused attitude to join a supportive business that values results, teamwork, and professional development. The company has a lively, friendly culture and offers clear opportunities to progress into more senior or managerial positions. This role offers a mix of helpdesk support and on-site client visits, giving you a great balance of technical problem-solving and customer interaction.Key ResponsibilitiesProvide 1st / 2nd line support across a range of client sites and via the help deskDiagnose and resolve hardware, software, and network issues efficientlySupport and maintain Windows operating systems and business applicationsManage user accounts, permissions, and access within client environmentsKey SkillsStrong understanding of Windows operating systemsPrevious experience within an MSP environment is highly desirableExcellent communication and problem-solving skillsFull UK driving licence (essential)BenefitsSalary up to £35,000, depending on experienceClear progression opportunities into senior or managerial rolesA supportive and engaging work environment with a modern, energetic teamOngoing training and development opportunities📩 If this is something you are interested in, please apply now.


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