Bookkeeper / Administrative Assistant

3 days ago


London DA HF, United Kingdom Phoenix Pro AV Full time £25,000 - £35,000 per year

About the Role

We're looking for a highly organised, proactive, and personable Bookkeeper / Administrative Assistant to join our team. This role is at the heart of our operations, supporting both the Directors and wider business to keep everything running smoothly day-to-day. Ideal for someone with experience in office management or admin, preferably in the events industry, who thrives on responsibility and variety.

You'll manage the office environment, be first hand with bookkeeping and finance, assist with crew logistics, coordinate social media, and play a vital role in helping the business develop further. You'll be the go-to person for the team, so a friendly, reliable, and professional approach is essential.

Key Responsibilities

Bookkeeping & Finance

  • Manage invoicing, expenses, and reconciliations using Xero
  • Assist in financial reporting and record-keeping
  • Maintain accuracy and attention to detail in all spreadsheet and numerical work

Office Administration

  • Order supplies and manage office inventory
  • Keep the workspace organised and support day-to-day operational needs
  • Handle general admin tasks including filing, scheduling, and meeting coordination

Administrative Assistance

  • Provide diary and travel management support to the Directors
  • Prepare presentations, documents, and reports
  • Manage multiple email inboxes, including triage, filing, and follow-up
  • Maintain confidentiality and prioritise tasks independently
  • Confident working solo when required

Crew Booking & Logistics

  • Coordinate scheduling and booking of crew for events
  • Arrange travel, accommodation, and logistics for staff and equipment
  • Ensure all arrangements are well documented and communicated

Communication & Front-Line Support

  • Be the first point of contact for internal and external admin queries
  • Handle phone calls professionally with a positive and helpful manner
  • Liaise confidently with suppliers, clients, and contractors

Social Media & Marketing Support

  • Create and schedule social media content in line with brand tone
  • Monitor platforms, respond to messages, and support online engagement
  • Work with Directors on aligning posts with business promotions

Data Analysis & Business Development

  • Compile and review data to help guide business decisions
  • Support expansion of lead databases and new client research
  • Propose improvements for internal processes and customer experience

What We're Looking For

  • Previous experience in administration, office management, or other admin roles (event industry experience a plus)
  • Attention to the detail is paramount
  • Strong communication skills – written, verbal, and telephone manner
  • Proficient in Microsoft Office 365 and confident with spreadsheets, formulas and macros
  • Experience with Xero accounting software
  • Familiar with Apple MacOS systems
  • Social media content creation or scheduling experience
  • Excellent organisational skills and attention to detail
  • Able to multitask, prioritise and work both in a team and independently
  • Comfortable working alone when required and taking ownership of your tasks
  • A positive, can-do attitude and strong team spirit
  • Curious and commercially aware – always looking for ways the business can grow

Benefits

  • Competitive salary
  • 20 days annual holiday, plus bank holidays
  • Assistive medical insurance (after probation)
  • Business travel insurance
  • A supportive and collaborative team environment

To Apply:

Click Apply Now and submit your CV along with a short cover letter explaining why you're the right fit for this role. We look forward to hearing from you

Job Types: Full-time, Permanent

Pay: £30,000.00 per year

Benefits:

  • Company pension
  • Free parking
  • On-site parking

Application question(s):

  • Do you have any experience working within a Live Events company?
  • Do you have a working understand of Apple Mac Operating Systems?
  • Do you have a working understand of Social Media and its application for a Business?

Education:

  • A-Level or equivalent (preferred)

Experience:

  • MS Excel, Formulas and Macros: 2 years (required)
  • Xero: 2 years (required)
  • Administrative: 3 years (preferred)

Language:

  • English (required)

Work Location: In person



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