Customer Support Engineer

3 days ago

Banbury, Oxfordshire, United Kingdom Prodrive Full time £40,000 - £80,000 per year
Customer Support Engineer - AMR

LOCATION:

Banbury, Oxfordshire, England

Date Posted:

17th November 2025

Sector:

Motorsport

Industry:

Engineering

Job Type:

Permanent

Reference:

MSCSE1125

At Prodrive we believe there's no limit to what can be achieved when the brightest minds come together. Joining one focused and driven team, you will challenge boundaries in order to change the game for our customers. We are the world's leading independent motorsport company and the business behind some of the greatest names and achievements in motorsport over the last 40 years.

We are now searching for a Customer Support Engineer to provide engineering support to Aston Martin Racing Customers.

Key responsibilities

  • Provide engineering support to customers on events and tests as required.
  • Ensure efficient operation of the car and engine by the customer.
  • Ensure all car electrical and data systems are configured with the latest software and calibration releases and maintained whilst on event.
  • Provide technical input to the customer to assist with car setup and operation.
  • Advise the customer to ensure their parts requirement is sufficient to achieve their objectives and advise customer of technical and parts updates.
  • Collate and analyse data, perform health checks and record KPI's.
  • Prepare post event report and analysis. Ensure all data is uploaded to AMR and customer access points.
  • Provide remote support to customers globally as required.
  • Significant international travel is a significant part of this role.

Who are we looking for…?

Our ideal candidate will have a degree in either Motorsport, Mechanical or Electrical Engineering and have previous experience in either GT3/GT4, Touring Cars or Single Seaters. Experience working with Cosworth and Bosch electronic systems alongside a knowledge of CAN protocol and engine calibration would be an advantage.

What can we offer you?

  • An attractive salary which will grow in line with your ongoing development and impact
  • 25 days holiday (which increases with long service) with an opportunity to purchase up to 15 extra days
  • Training opportunities for continuing professional development
  • Onsite subsidised staff restaurant
  • Car and pension salary sacrifice schemes
  • Cyclescheme
  • Exercise classes
  • Paid time off for volunteering
  • Consultations with our Fit 4 Life expert
  • Social events throughout the year
  • Exclusive company discounts
  • Life assurance

We are an equal opportunities employer

At Prodrive we are committed to attracting and nurturing the best talent and creating an inclusive workplace. We value individual differences and diversity amongst all staff so that everyone has the widest opportunities to maximise their potential. We aim to ensure that no job applicant is placed at a disadvantage by practices or requirements which disproportionately impact protected groups and which are not justified by the demands of the job. If you feel you are right for this role, we welcome your application.

Come and make a difference.

  • Customer Support

    1 day ago

    Banbury, Oxfordshire, United Kingdom Prodrive Full time

    At Prodrive, we are committed to continuous innovation. We allow our Industrial Placement students to explore and develop their talents in new ways. We provide you with the opportunity to take risks and learn from different viewpoints. This is a unique opportunity for you to contribute to shaping the future of Motorsport. We know what it takes to win, and we...

  • Electrical Engineering

    1 day ago

    Banbury, Oxfordshire, United Kingdom Prodrive Full time

    At Prodrive, we are committed to continuous innovation. We allow our Industrial Placement students to explore and develop their talents in new ways. We provide you with the opportunity to take risks and learn from different viewpoints. This is a unique opportunity for you to contribute to shaping the future of Motorsport. We know what it takes to win, and we...

  • Commercial Engineer

    2 weeks ago

    Banbury, Oxfordshire, United Kingdom Britteco Ltd Full time £30,000 - £42,000 per year

    Job Description:Salary: Competitive, based on experience + benefits, up to £42 000/yearJob Type: Full-time, PermanentAbout UsWe are a leading provider of heating and fuel solutions, specialising in the installation, maintenance, and servicing of oil tanks and heating systems. With a strong reputation for quality workmanship and customer service, we are...

  • Mechanical Engineer

    1 day ago

    Banbury, Oxfordshire, United Kingdom KION Full time

    Dematic is a global leader in intelligent intralogistics and material handling solutions. For decades, we've been redefining supply chains through innovation, excellence, and advanced automation. With a commitment to progress and people, our inclusive and collaborative culture gives every team member the chance to thrive and leave a meaningful impact on the...

  • Project Quality Engineer

    1 day ago

    Banbury, Oxfordshire, United Kingdom KION Group Full time

    As the Project Quality Engineer with Dematic, you will be responsible and tasked with ensuring the quality of deliverables throughout the customer lifecycle, from project planning and design to implementation and closure and the following phase of Lifecycle Services and Solutions. This role involves working closely with project teams, internal stakeholders,...

  • IT Engineer

    7 days ago

    Banbury, Oxfordshire, United Kingdom Brady Europe, Middle-East & Africa Full time

    We're looking for an experienced IT engineer to manage our company's computer systems and network. As an IT engineer, you will join our EMEA IT Infrastructure Team. This team is responsible for designing server and storage hardware configurations, managing our infrastructure, managing network systems, and writing and training staff on correct operating...

  • Control Design Engineer

    1 week ago

    Banbury, Oxfordshire, United Kingdom Dematic Full time

    As a Controls Engineer, you will be directly involved in designing and implementing control solutions for world-class automated material handling systems and execute this by ensuring consistent standards and driving continuous improvement within the design team.You will leverage your expertise in controls engineering to provide software design for PLC's,...

  • Senior Controls Design Engineer

    1 week ago

    Banbury, Oxfordshire, United Kingdom KION Full time £60,000 - £90,000 per year

    As a Senior Controls Engineer, you will lead and manage the design and implementation of controls solutions for world-class automated material handling systems and execute this by ensuring consistent standards and driving continuous improvement within the design team. You will leverage your expertise in controls engineering to provide software design for...

  • Senior Systems Engineer

    2 weeks ago

    Banbury, Oxfordshire, United Kingdom Prodrive Full time £60,000 - £80,000 per year

    At Prodrive we believe there's no limit to what can be achieved when the brightest minds come together. Joining one focused and driven team, you will challenge boundaries in order to change the game for our customers. We are the world's leading independent motorsport company and the business behind some of the greatest names and achievements in motorsport...

  • Customer Service Manager

    1 week ago

    Banbury, Oxfordshire, United Kingdom Egis Group Full time £40,000 - £62,000 per year

    Company Description Egis is a leading global consulting, construction engineering and operating firm. We work together with our clients, across every aspect of transport, energy and the built environment to build a more balanced, sustainable and resilient world. The Egis Group has over 50 years' experience and a team of 19,500 employees in over 120 countries...