Medical Receptionist/Administrator
8 hours ago
PREVIOUS APPLICANTS NEED NOT APPLY.
Hours are as follows:
Shifts are a combination of / /
Friday shift pattern is /
Every other Friday - Day Off
One Saturday every 3 months Paid at time plus quarter.
FLEXIBILITY IS ESSENTIAL.
Applicants should demonstrate competence in the following areas:
- Ability to work in a high pressured environment.
- Ability to use initiative and lateral thinking.
- Mature and positive attitude to work.
- Ability to prioritise workload efficiently.
- Excellent written and verbal communication and interpersonal skills.
- Must have excellent customer service skills.
- Must have excellent interpersonal skills
- Courteous at all times
- Remain professional at all times
- Be willing to cover colleagues during periods of annual leave and sickness
- Excellent IT skills.
- Ability to multi-task.
- Being able to follow processes, procedures and respect confidentiality at all times.
- Experience in EMIS is desirable but not essential.
- Lone working at times is required
- Flexibility is essential
Reception duties:
Greet and direct patients/visitors arriving for appointments
Answer the telephone courteously and respond to all telephone inquiries
Register new patients
Repeat prescriptions
Collect certain fees from patients
Make new and follow-up appointments for patients over the telephone
Ensure confidentiality on all matters
Scan clinical correspondence
Receive and record new medical records arriving to the practice
Enter data and codes on to medical records
Prepare deduction summaries and print outs for patients who are moving to a new practice
Filing, archiving and shredding confidential documents
Assist with the various recall programmes
Assist members of the practice team with administrative duties to support them in delivering their role.
Sort and distribute post
Referrals
QOF/Searches
Opening and closing the surgery
Other duties as required
This post is subject to DBS (formerly known as CRB) check
Job Type: Part-time
Pay: £12.21 per hour
Expected hours: 20 – 26 per week
Benefits:
- Company pension
- Free parking
- On-site parking
Experience:
- Medical Receptionist: 1 year (preferred)
Work Location: In person
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