Learning and Development Co-ordinator

Ready to make a difference in Learning and Development ?
 
Are you passionate about supporting learners to achieve and delivering outstanding service? So are we We're looking for a proactive and highly organised Learning and Development Coordinator to join our team and help ensure our learning and development activities are delivered smoothly and effectively.
 
 This is an
18 month fixed term contract role with
travel to our head office in Widnes at least once a week so our ideal candidate
will be based within an hours commute of Widnes.

What
is The Deal for you?

• Flexibility You can work your
  full-time hours over 4 days and enjoy a long weekend or work over 5 days
  to accommodate your other commitments.
• Hybrid Working Expect to be in
  our North West office one or two days a week, with the remainder working
  from home or visiting services around the country.
• Benefits: Retail discounts,
  holiday discounts, cycle to work scheme and travel discounts through our
  benefits app.
• Development: We'll work with
  you to develop your career or to learn and experience new things. We're
  passionate about developing our people
• Dare to Learn: Access to our amazing
  online training platform where you can upskill taking a variety
  of courses and qualifications.
• Support: From our Employee
  Assistance Programme (available 24/7), financial support options, and
  wellbeing fund you'll have the support available to lead an easier
  (financial) life.

Who you'll be supporting & more about the role:

As
an L&D Coordinator, you'll play a key role in supporting both learners
and stakeholders by responding to a variety of queries and ensuring the smooth
coordination of learning and development activities. In our dynamic and
fast-paced team, no two days are the same – you'll update training schedules,
promote programmes, liaise with suppliers, coordinate
financial admin and much more

 

Day to Day (list not exhaustive see attached job description)

• Management of central L&D Inbox, responding
  to general L&D queries and first-line troubleshooting on the Learning
  Management System (LMS).
• Coordinating
  internal training and external training programmes, including logistical
  arrangements and  scheduling
  support.
• Support
  with maintaining learning resources and materials alongside classroom equipment
  stocks.
• Supporting
  with supplier and venue management, and maintenance of our preferred
  supplier list
• Coordinating Learning and Development
  updates across communication channels to ensure consistent messaging and learner
  engagement with L&D initiatives.
• Support
  with the maintenance of our Learning Management System, Dare to Learn (Cornerstone)
• Provide ad-hoc reporting, ensure all data
  is managed securely.
• Support
  with invoicing queries, financial management and budget tracking.
• Provide admin support for L&D projects as
  required
• Support
  the continuous improvement and optimisation of L&D processes

Your values:

Our ideal Candidate

Qualifications, Skills and Experience

• Level
  3 qualification or above (e.g. Business Admin, CIPD Level 3)
• Strong IT skills and
  confidence using digital systems
• Experience in admin
  support, event coordination, and customer service
• A proactive, flexible,
  and improvement-focused mindset
• Excellent
  communication, organisation, and problem-solving skills
• Ability to analyse and
  present data clearly
• Previous experience
  with a Learning Management System (Cornerstone) would be advantageous, not
  essential.

Please
note, if you are interested in this role, we welcome your application as soon
as possible Depending on the volume of applications received, the vacancy may
be closed before the expected advertising end date.

Interested
and want to know a bit more?

To find out more about our
charity check out:  

We're really proud to be a Hive
HR Employee Voice Certified organisation, a recognition that confirms our
commitment to creating a culture where our colleagues are not only encouraged
to share their thoughts, but where this feedback is actively sought and acted
upon to drive positive change at every level.

In our 2025 Colleague Engagement
Survey, 59% (nearly 3,800) of our people shared their feedback and insights,
giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter
Score is a measure of how willing our colleagues are to recommend us as a good
place to work to their loved ones – and a score of +34 is considered a Very
Good score when compared to global benchmarks set by hundreds of other organisations. 

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