Client Service Administrator

7 days ago

Sevenoaks, Kent, United Kingdom Staywell Occupational Health Ltd Full time £25,000 - £35,000 per year

Make a Real Impact Behind the Scenes
Join our team as a Client Services Administrator and play a vital role in delivering high-quality occupational health services. This is a fast-paced, process-driven role where your attention to detail and commitment to service excellence will help ensure smooth and efficient client support. If you're a confident communicator, a natural problem-solver and thrive in a small, collaborative environment wed love to hear from you.

About Us
At Staywell Occupational Health, we provide tailored workplace health solutions that empower organisations to support the wellbeing of their people. From health surveillance and medical assessments to mental health support and absence management, we deliver high-quality clinical services with a personal touch.

Based in Chipstead, Kent,
were a close-knit team with a shared commitment to professionalism, compassion, and consistency
. Were seeking a reliable and detail-oriented administrator who takes pride in process-driven work and enjoys supporting both clients and clinicians.

What Youll Be Doing

  • Provide administrative support to clinical staff and client-facing teams
  • Manage appointment scheduling, follow-ups, and documentation
  • Respond to client queries with professionalism and empathy
  • Maintain accurate records and handle sensitive data with discretion
  • Assist in streamlining internal processes and improving service delivery
  • Collaborate with colleagues to ensure smooth day-to-day operations

What Were Looking For

  • Strong attention to detail. You take pride in accuracy and consistency
  • Excellent written and verbal communication skills
  • A proactive, solution-focused mindset with a positive attitude
  • Ability to build rapport and foster trust with clients and colleagues
  • Comfortable working independently and within a small, supportive team
  • Resilient under pressure and adaptable to change
  • Curious and thoughtful you ask questions and seek clarity rather than making assumptions

Desirable Experience

  • Minimum 2 years experience in an administrative role
  • Client-facing experience is advantageous
  • Experience working in a small team environment
  • Enjoyment of process-driven, detail-oriented work
  • Familiarity with CRM systems or scheduling tools
  • Understanding of occupational health or clinical environments (a plus, not essential)

What We Offer

  • Competitive salary based on experience
  • Office-based role in Chipstead, Sevenoaks
  • Supportive team culture
  • Training tailored to your role
  • A chance to make a meaningful impact in workplace health and wellbeing

If you're a meticulous administrator who values structure, consistency, and client care,
Apply now
and help us deliver

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