Venue Manager

2 weeks ago


Swindon SN BQ, United Kingdom The Royal Oak Full time £24,420 - £30,787 per year

We are building something special here. A premium pub and restaurant focused on excellent food, premium drinks, warm genuine hospitality and memorable guest experiences. I am looking for a Venue Manager who can oversee both sides of the business, take ownership, bring fresh ideas, raise standards and help drive us to number one.

This is for someone who wants to run a venue, not just a shift. Someone hungry, switched on, ambitious and ready to step into a role where they genuinely make a difference.

Non-negotiables

Minimum three years hospitality experience

Management experience in a quality venue

Personal licence holder

Food Safety Level 2 or higher

Over 18 and available evenings and weekends

If you do not meet all of the above, this role is not for you.

The Mission

Deliver exceptional service every single time

Get us to number one on TripAdvisor

Make weekends fully booked

Grow our opening hours and business as demand increases

Build a confident, motivated, high-performing team

Who you are

Confident leading a venue and a team

Strong knowledge of food, wine, premium drinks and service standards

Hands-on, sharp and proactive on the floor

Warm, energetic and people focused

Strong communicator and problem solver

Social media aware and happy contributing to content

Obsessed with standards, detail and consistency

Commercially minded with a focus on costs and labour

Ambitious and ready to take full ownership of your venue

What you will do

Run both the pub and restaurant to the highest standard

Lead, train and motivate the team every shift

Set and maintain exceptional service and cleanliness standards

Drive bookings, events and repeat business

Plan and deliver creative monthly events

Build strong working relationships with the kitchen team

Handle guest feedback confidently and professionally

Manage rotas, stock and costs sensibly and efficiently

Ensure compliance including licensing, food safety and H&S

Oversee opening and closing procedures to a high standard

Champion our brand and guest experience both in-house and online

What you get

Autonomy and responsibility to run a venue properly

Support from me without micromanagement

A platform to be creative and build something lasting

Real opportunity to grow as the business expands

A role you can be genuinely proud of

Regulars who love what you do and tell others about it

Who this suits

You love hospitality and thrive when the venue is buzzing

You want to create a guest experience people talk about

You are driven by results and high standards

You lead by example, not from an office

You want ownership and accountability, not just hours on a rota

If this sounds like you, send your CV and a short intro explaining why you are the right person to lead this venue and help take it to number one.

Job Type: Full-time

Pay: £24,420.00-£30,678.70 per year

Benefits:

  • Employee discount

Work Location: In person


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