Veterinary Receptionist

If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.

Job Title: Receptionist

Location: Stratford-upon-Avon

Job Type: Permanent

Hours: 40 hours, Monday to Friday, with 1:12 Saturdays, 08:30-17:30 (paid in overtime) at our Warwick branch.

Salary: £25,646.40 per annum

We have an exciting opportunity for a Receptionist to join our team at Avonvale Vets in Stratford-upon-Avon.

We are looking for someone to welcome clients and their pets to the practice in a warm, professional manner and provide support to our friendly team.

This is a busy, varied role, so previous experience would be preferable but not required. Ideal applicants will want to grow within the role, and we offer funded training, including courses with the BVRA, to support this.

Roles and responsibilities include

• Welcoming clients and their pets in a warm, professional manner
• Managing the diary; booking in appointments and surgical procedures
• Answering a range of client questions via email and telephone
• Pro-active communication between clients and colleagues to ensure the day runs smoothly
• Administration duties e.g. scanning paperwork, filling in forms etc
• Processing prescription requests
• Taking payments
• Promoting offers and services
• Ensuring that reception is clean and well-stocked

What we offer

• 5 weeks holiday plus bank holidays and Birthday Leave
• Career progression opportunities, CPD encouraged and funded
• Staff discount schemes
• Life Assurance
• Enhanced sickness pay
• Enhanced equal family leave
• E-car salary sacrifice scheme
• Employer contribution pension scheme
• Wellness program including:
• Employee assistance program
• Eyecare voucher scheme
• Free annual Flu jab
• Cycle to work scheme
• Recruitment referral reward scheme

About us

Based in the sought-after area of Warwickshire, we have the best of both worlds with historic castles, beautiful countryside including the nearby Cotswolds and with the City of Birmingham only 30 minutes' drive and London a direct train away.

We are a very close-knit team and have both a summer social, visits from Annie's Antics ice cream van and a Christmas party each year. We also love a team building event

At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.

Linnaeus is an equal opportunity employer and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.

To apply, please complete the quick application form.

We are proud to be Linnaeus, part of Mars. Linnaeus is a forward-thinking group of highly respected primary care and specialist referral practices in the UK and Ireland. Being family owned and part of Mars Veterinary Health, the largest veterinary company in the world, allows us to focus on advancing the veterinary profession to provide industry-leading pet care and unique career opportunities for our people. Why Linnaeus? - We pride ourselves in offering high-quality excellence of service and clinical care for our clients and their pets - We lead on sustainability and collectively drive positive change for people, pets and the planet - We prioritise your mental health and wellbeing – valuing equity, diversity and inclusion - We support your personal and professional development with best-in-class career frameworks and training programmes. We will empower and support you to grow your career from day one. We team up within our Mars family in partnership for a stronger future. Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment. We treat each other fairly and equitably and we are committed to fostering a culture that is inclusive and diverse for all our Associates. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team