Client Solutions Manager

Description

Xperi invents, develops and delivers technologies that create extraordinary experiences at home and on the go for millions of people around the world. Our inventions are foundational to the global entertainment ecosystem and our products and data improve every aspect of the digital entertainment experience, from choice to consumption. 
   We make entertainment more immersive, powering billions of consumer electronics, connected cars and digital content titles, driving more intelligent and every interaction seamlessly personalized through our renowned consumer brands: DTS, HD Radioand TiVo. 
  
Xperi (NYSE: XPER) is a publicly traded technology company headquartered in San Jose, CA with over 1,800 employees across North America, Europe and Asia. Come join a thriving team where you can play an integral role in shaping the future of entertainment technology.    About TiVo Advertising 
TiVo brings entertainment together, making it easy to find, watch and enjoy. We serve up the best movies, shows and videos from across live TV, on-demand, streaming services and countless apps, helping people to watch on their terms. For studios, networks and advertisers, TiVo delivers a passionate group of watchers to increase viewership and engagement across all screens.  Our Advertisers are our partners in connecting their brand to audiences they need to reach.      About the role:  TiVo is looking for a London-based Client Solutions Manager to join our Advertising team. The Client Solutions Manager is responsible for overseeing advertiser relationships, driving interest in and growth for the TiVo platforms, helping to plan, activate and deliver positive outcomes for their brands. This position will serve as the primary contact for key clients partnerships we have across Europe, maintaining strong, long-term relationships and overseeing the success of tailored advertising solutions.     Responsibilities: 

• Maintaining and expanding our client relationships, ensuring the delivery of exceptional advertising solutions, and driving the overall growth in market.  
• Conduct regular client business reviews, covering performance, identification of opportunities, address issues all to exceed expectations.  This requires working very closely with some of our strategic partnerships and ensuring smooth delivery of campaigns and quick turnaround process across different time zones.
• Provide operational oversight on all aspects of the accounts and their business goals, including annual planning, executing on individual campaign objectives and exceeding client expectations. 
• Provide ongoing feedback within the team to help expedite business goals and objectives; including product innovation, reporting improvements and overall feedback on operational process to create a more efficient organisation. 
• Track the status of multiple ad campaigns, propose possible optimizations, and provide detailed reporting to Sales and the client. 
• In partnership with Ad Operations and Engineering, triage and resolve all ad campaign issues quickly and accurately while informing clients and ensuring the team is updating processes. 
• Other assignments as needed. This is a startup environment and will constantly evolve. 

Qualifications:

• 4-7 years experience in advertising campaign planning, across CTV (with experience in display/AV planning). 
• Understanding of programmatic advertising ecosystems and partnerships.  
• Ability to work collaboratively and confidently with clients, across internal departments and with senior leadership. 
• Customer-centric mindset and a strong focus on driving business growth. 
• Thrives in a dynamic, fast-paced, high-growth work environment. Highly organized, with the ability to proactively manage multiple tasks simultaneously.  
• Strong communicator, and service-oriented personality with high interpersonal skills. 
• Bi-Lingual in Spanish is a major plus as this will cover a product we offer in Spain. 

Life @ Xperi:
At Xperi, we value People, Customers, Performance and Innovation. We are dedicated to creating a workplace where all employees have a voice and sense of belonging, feel safe and valued, and are acknowledged for how their unique differences contribute to organizational culture and business outcomes Our employees and their families are important to us, and our comprehensive pay, stock and benefits programs reflect that. Xperi supports personal well-being, builds financial security and enables employees to share in our collective success Rewards include:

• Competitive compensation (salary, equity and bonuses) and comprehensive benefits designed to foster work-life balance, care for your health, protect your finances and help you save and invest for the future.   
• Generous paid time away from work, including flexible time off, holidays and sick time, health and wellness initiatives, and a charitable match program to help you give back to your community.   
• Great perks, which vary by location and can be site-specific: employee discounts, transportation reimbursements, subsidized cafes and fitness facilities.   
• A flexible, hybrid work environment combining the best of in-office collaboration and community-building along with the benefits of working from home.

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