Technical Support Analyst

1 day ago

London Area, United Kingdom Miller Maxwell Ltd Full time £60,000 - £120,000 per year

Technical Support Analyst – Linux – London. A Global brokerage based in the City seeks to hire a Technical Support Analyst in London for the expanding front office trade support team. The client is a major player within the investment banking community, providing sophisticated low-latency trading solutions to their internal traders and external customers, mainly prime brokers. Their success is due to investment in technology, their ability to attract the best talent in major cities globally and their continued development of low-latency network architecture.

The Technical Support Analyst will be responsible for:

  • Smart order routing, European gateway and exchange connectivity support.
  • Algorithmic trade support.
  • Work with front-office users to provide 1st – 3rd level support dealing with complex real-time trading issues.
  • If you have experience of Support, troubleshoot FIX Connectivity – FIX Protocol issues - this would be highly beneficial.
  • Develop longstanding relationships with senior stakeholders within institutional clients.

The Technical Support Analyst will need to have:

  • 5 + years of commercial experience in technical support within the finance sector.
  • Excellent knowledge of Linux - Required
  • Python Scripting experience - Required
  • SQL Experience - Required
  • FIX Protocol – FIX connectivity support experience - is desirable.

Their cutting-edge trading low-latency solutions are second to none and the Technical Support Analyst will work within a fast paced environment with front-office users. This role will offer opportunities to manage projects, lead project teams and work closely with front-office users whilst supporting cutting-edge technology.

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