Gaming Performance Analyst

Department:
Product

Reporting to:
Head of Casino Operations

Who we are

We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.

At Betway, we're driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain are constantly expanding and evolving.

Who we're looking for

We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

As a Gaming Performance Analyst you'll be supporting the delivery of high accuracy reports, covering the performance of our games. This will help us excel at offering top quality game titles to stay ahead of the game.

What you'll be doing

As part of your role, your responsibilities will include:

Monitoring and analysing game performance

• Track key performance indicators (KPIs) for top-performing games, exclusives, and new releases to identify trends and areas for improvement.
• Use data insights to highlight underperforming content and recommend actions to optimize the portfolio.

Conducting provider performance reviews

• Evaluate new game providers regularly, assessing their contribution to overall portfolio performance.
• Provide feedback and strategic recommendations based on provider impact and player engagement metrics.

Preparing and presenting Quarterly Business Reviews (QBRs)

• Compile and present performance insights during QBRs, focusing on game trends, provider effectiveness, and strategic opportunities.
• Collaborate with stakeholders to align on future priorities and roadmap adjustments based on review outcomes.

Collaborating on roadmap planning and execution

• Work closely with the Roadmap Manager to provide data-driven input and performance reviews that shape roadmap decisions.
• Ensure roadmap execution aligns with business goals, market trends, and player preferences.

Driving strategic outcomes through data and collaboration

• Support improved decision-making by delivering actionable insights that influence roadmap and content strategy.
• Foster strong collaboration between roadmap and operations teams to enhance visibility and execution efficiency.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you'll bring to the table

The necessary skills that we require for this role include:

• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
• Exceptional attention to detail, ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
• Advanced Excel and MS Office proficiency
• Experience with BI Tools to extract insights and build performance reports

Desirable skills you've got up your sleeve

It would be great if you also have some of the following skills:

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
• Stakeholder communication
• Commercial acumen

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What you'll get back

We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes:

• We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
• Vitality Health Care
• Unum Dental
• Life Assurance & Income Protection
• Tusker car scheme
• Cycle to Work
• Retail discounts

Be part of that Superclass feeling.

At Super Group, diversity is part of our DNA. With teams across 17 countries, 85 nationalities, and 30 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It's all about putting your experience first and ensuring honesty and fairness in all we do.

Here, your growth is supported and your contributions valued.

Game on