Team Administrator

5 days ago

StratforduponAvon, Warwickshire, United Kingdom Hiredonline Full time £20,000 - £25,000 per year
Job Description

"A GREAT PLACE FOR PEOPLE TO DO GREAT THINGS"

We have an exciting opportunity for an experienced Administrator to join our enthusiastic Front of House team, earning £20k - £25k per annum, plus enhanced benefits and rewards

WELCOME TO OUR PASSION

Here at SL Shop, we live and breathe classic Mercedes-Benz cars. Across 10 years, we have forged a reputation for delivering on our promises, thanks to our considerable expertise in the field, and professional approach to working with clients from all over the world. We love what we do and the customers that we work with.

Due to our success, popularity and determination to provide an outstanding service, we are now looking to recruit an Administrator with someone that shares our passion and enthusiasm.

Job Purpose:

Here at the SL Shop we have a long history of servicing and restoring classic Mercedes-Benz models, and have a reputation for excellence across all aspects of the business.

This role is for a new team member to join us to provide administrative support across various areas of the business.

There is no age barrier to this business. Whether you are young and enthusiastic with experience, or have a head full of grey hair then we would love to hear from you.

Statements of accountability:

  • Supporting Front of House in terms of filtering phone calls and accessing and responding to voicemails, maintaining our database, activity tracking, analysis and reporting;
  • Working with our Storage function taking calls, invoicing, undertaking payment links, arranging necessary paperwork to customers, maintaining records, carrying out feedback analysis, undertaking audits relating to in and out controls, chasing overdue payments
  • Carrying out essential support for our Sales/Fleet team involving ensuring up-to-date paperwork and files, Tax/MOT/V5 documentation, NOVA forms, number plate changes, credit checks;

Knowledge and skills:

  • Previous experience in a car environment is desirable, ideally within the classic car sector;
  • Enthusiastic approach with good telephone manner;
  • Excellent administrative skills;
  • A strong numerical background is desirable;
  • Excellent attention to detail;
  • Excellent communication skills both verbally and written;
  • Ability to build strong relationships with customers to ensure our customer service levels are maintained;
  • Significant experience of IT including Microsoft Office Applications, ideally with accounting system software;
  • Team player able to support members in other departments;

What we offer:

We don't only care about classic cars, we also care about our employees, which is why we offer benefits and rewards that make us stand out from the crowd, just like our vehicles. Below are just some of the benefits we offer:-

  • Bonus Scheme of up to 5% based on company performance;
  • Contributory Pension Scheme;
  • Staff Outings paid for by the Company;
  • Car parts discount scheme for employees and immediate family members;
  • Free on site parking;
  • Cycle to Work Scheme;
  • Increased holidays with service;
  • Company Workwear provided;
  • "Foodie Fridays"
  • Half day holiday on your birthday;
  • Time off to undertake volunteering work;

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