Contract UX Researcher

6 days ago

Manchester, New Hampshire, United Kingdom Digital Gurus Full time

Contract UX Researcher

Outside IR35

Contract:
3–6 months

Start:
ASAP

Manchester:
Hybrid 3 days a week in the office

We're looking for a detail-orientated, confident UX Researcher to join a growing SaaS business in Manchester on a contract basis. This is a B2B2C platform with complex user journeys and multiple stakeholder needs, so you'll need to be comfortable navigating ambiguity, shaping problems, and presenting insights at a senior level.

What you'll be doing

  • Leading qualitative UX research speaking to users, identifying behaviours and patterns, and turning insights into clear hypotheses.
  • Defining the problem, you'll uncover and frame the right questions.
  • Developing and presenting UX theories and design decisions backed by research, communicating findings to senior stakeholders and board members clearly and confidently.
  • Balancing the needs of clients vs. pipeline opportunities, ensuring both user and business goals are aligned.
  • Working at pace in a collaborative, hybrid environment.

What we're looking for

  • Proven experience as a UX Researcher within SaaS or digital product environments (B2B or B2B2C).
  • Strength in qualitative research methods such as interviews, usability testing, observational research.
  • Ability to handle expectations and communicate with clarity at all levels, including senior leadership and board presentations.
  • Strong storytelling and presentation skills - you can turn insights into compelling narratives that drive decisions.
  • A thoughtful, curious mindset with the confidence to stand by your research findings.
  • Comfortable working in a fast-moving, hybrid team environment.
  • Self-sufficient and able to work alone.

This role suits someone who thrives on discovery — who enjoys finding the 'why' behind the 'what', and shaping the UX direction in an environment that values insight over assumption.

Send your CV through to or get in touch on LinkedIn.

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