Admin Assistant
2 weeks ago
Location: UK - Hatfield | Job-ID: | Contract type: Fixed Term Contract | Business Unit: Business Operations & Administration
Admin Assistant
Life on the team
Our Inside Sales organisation is now looking for an Administrator to join us in a 12-month fixed term contract. So, who are we?
We are a forward-thinking commercially minded team which owns and manages the customer experience, including pre-sales activity such as customer bid pricing, sales quotations, and sales related enquiries.
In short, we work closely with several different stakeholders including our customers, sales, operations and expert services teams to ensure our customers receive the ultimate customer experience and pricing, tailored to their individual projects and requirements.
We foster a collaborative team environment which will nurture your training and development in our sector.
What you'll do
You'll play a key role working with one of our most prestigious clients to ensure their order process is smooth and delivers fast pricing and excellent customer service.
• Order coordination from the initial request enquiry through to completion
• Generate and send an order acknowledgement to the customer
• Cross-check the accuracy of the request
• Owning full customer service for allocated orders, communicating and updating with internal and external stakeholders (client, sales and 3rd party suppliers)
• Coordinate with all internal groups to ensure proper communication and achieve high service levels
• Review the backlog daily for orders
• Perform data validation to ensure data consistency
What you'll need
We're looking for someone with a keen interest in technology and is looking to make a career in this sector.
• You'll need to be self-motivated
• Ability to work effectively in a dynamic group and independently
• Experience processing orders
• Able to work under tight deadlines
• Strong communication and interpersonal skills
• Ability to prioritize tasks and meet deadlines
• Attention to detail and organisational skills
• Able to work in a team and collaborate effectively
About us
We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.
Our business may be about technology, but first of all it's about people
With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.
As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for.
We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability.
If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we'd love to hear from you
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