Warehouse Team Lead

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

How we started:

Back in 2013, our founder Dwayne D'Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever – achieving profitability through innovation and a highly disciplined approach to growth.

Where we are now:

We've earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products – spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; £60m to £180m (200% year-on-year growth). We're looking to do the same in 2025; move into new territories and further accelerate our growth journey. There's never been a more exciting time to join HeliosX.

Where we're going:

Over the next five years, you'll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You'll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone.

Come be a part of making our dream of easier and faster healthcare a reality

About the role:

At HeliosX, we're looking for a dynamic Warehouse Team Lead to take charge of the daily rhythm of our fast-paced warehouse. In this pivotal position, you'll oversee safety standards, optimise staff rotas, support performance development and keep our consumables fully stocked to ensure seamless operations. You'll collaborate closely with our Pharmacy and Packing teams to make sure every MedExpress order is dispatched with precision- meeting key targets and exceeding customer expectations.

If you're a proactive problem-solver who loves cross-department teamwork and communicates with confidence, this is the perfect opportunity to make a real impact.

The role will be based full-time in Leamington Spa with a rolling schedule of 4 days on 4 days off (9am-9pm).

What you'll be doing in the role:

• Oversee Goods In / Goods Out processes to ensure smooth, accurate and timely stock movement.
• Work closely with pharmacy and packing teams to keep all stock replenished and ready for operational needs.
• Lead the team in scanning out orders and preparing parcels for courier pickup with precision and efficiency.
• Maintain excellent organisation of storage areas and scan-out stations to support a clean, efficient workflow.
• Ensure daily waste management, including removing trash and breaking down boxes to maintain a safe and tidy workspace.
• Act as a Health & Safety champion, ensuring all policies and procedures are consistently followed.
• Create, organise, and manage staff rotas, accurately recording dispatch and non-dispatch activities.
• Ensure all weekly operational reports are completed accurately and submitted on time.
• Make sure all staff and temporary workers have completed required training and have signed all relevant SOPs.
• Communicate clearly and confidently to ensure all team members understand their duties and delegated responsibilities.
• Conduct 1:1 meetings and performance reviews with direct reports to support development and improvement.

What you'll bring to the role:

• Proven leadership experience, ideally as a Warehouse Team Leader or Warehouse Manager, with a track record of motivating and guiding high-performing teams
• Exceptional organisational skills with the ability to adapt in fast paced or changing environments
• Ability to ensure the use and control of company resources
• Commitment to continuous professional development for the entire team through shared leanings and driving best practices
• Calm and capable problem solving skills
• Clear, concise communication that keeps everyone aligned
• Excellent time management skills
• A personable and approachable, with the ability to build working relationships at every level
• Confidence in giving and receiving feedback with sensitivity
• An understanding of business rationale and the ability to initiate and implement decisions that will achieve business goals and objectives
• Strong focus and attention to detail skills

Why work with us?

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions Aside from working with our all-star team, here are the other benefits of coming on board:

• 25 days holiday plus UK Bank Holidays in lieu if worked
• Private health insurance, along with extra dental and eye care cover
• Pension scheme
• Enhanced parental leave
• Cycle-to-work Scheme
• Electric Car Scheme
• Free Dermatica and MedExpress products every month, as well as family discounts
• Access to a Headspace subscription, discounted gym memberships, and a learning and development budget