Private Rented Service Lettings Officer

Would you enjoy working with a dynamic, and solution-focused team to help landlords, individuals and families have successful private rental tenancies and reduce homelessness?

Do you have experience of working in private residential lettings or housing advice?

Are you looking for a new challenge and would relish the opportunity to make a difference to people's lives?

Do you work with Private Sector Landlords or have experience of supporting tenants?

If so, we are looking for exceptional candidates to fill 2 vacant roles within Cheshire West & Chester's Private Lettings Service.

The PRS Lettings Officer will help drive the uptake of private rented properties through landlord engagement and further build on the successes of the Private Rented Sector Team.

The role is currently fixed term until 31st March 2027.

Organisation

Cheshire West and Chester Council

Location

Ellesmere Port

Job Category

People, Property

Grade

CWAC NJC - Grade 7

Salary Min

£31,537 per annum

Salary Max

£34,434 per annum

Hours per week

37

Weeks per year

52.143

Employment Type

Fixed Term

Contract Duration

until 31st March 2027

Closing Date

14/12/2025

Ref No

W4250

Documents

Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.

We currently have x 1 vacancy for a PRS Lettings Officer, who will work closely with our current Lettings Officer; supporting the in-house PRS Lettings Service as it moves into it's second year of operation. The service strives to remove barriers to accessing PRS properties, by promoting sustainable tenancies - helping support a reduction in homelessness.

Key to the Letting's Officer role is the ability to build strong working relationships with landlords, to secure a wide range of properties that will further increase provision of affordable PRS housing within the Borough. Suitable applicants will then be matched to tenancies, shortlisted to view, and supported during the viewing procedure, seeing the Letting's Officer working through the process from start to finish.

Follow on support is then continued by another team member - the Tenancy Support Officer, who will help to settle the tenant(s) into the property, providing a 12- week safety net of support to both Landlord and Tenant.

This is an exciting position that enables the successful candidate to work with both landlords and tenants, providing a first-class bespoke Letting's offer, that understands both the challenges faced by landlords looking for suitable tenants, and by those seeking a quality home that is affordable.

Excellent communication/interpersonal skills, good time management, and an ability to navigate challenges are all essential for this role. We are seeking candidates that are proactive and flexible.

Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.

Cheshire West and Chester Council's Private Lettings Service has been established to deliver high quality services for landlords and tenants in the Borough. The service aims to increase the supply of affordable private rental accommodation and work with landlords to help prevent homelessness and ensure the right support is offered at the right time. The pilot service has initial funding until March 2027.

We are recruiting for 2 staff to work in the new team, which is now established and thriving. The team are based in The Portal, Ellesmere Port. Work location will be flexible involving office-based, working from home, working at other council offices, and visiting landlords and tenants across the district.

There is a team of 5 posts which form the service: Team leader, Lettings officers (x2), Support officer, and Accommodation officer.

The vacancies are an opportunity for you to join a new team and deliver much needed homes for individuals and families looking for safe and affordable private rented accommodation.

The attached job description provides more information about the role; please ensure you meet the essential elements of the personal specification requirements before applying. We are happy to consider those wanting full or part time roles.

For more information, please contact

To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see

No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you

Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the Equality Policy for more information.

Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £12.60 per hour for all contracted hours.

For any technical enquiries please email and quote job reference number in all correspondence.