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Head Concierge

2 weeks ago

London, Greater London, United Kingdom RENDALL & RITTNER LIMITED Full time £32,000 - £33,000 per year

Exciting Opportunity Alert Join Rendall & Rittner as a Head Concierge

Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Head Concierge. This is an incredible career opportunity with a fantastic package.

Position: Head Concierge

Location: Discovery Dock West - Discovery Dock Apartments West, 2 South Quay Square, London, E14 9RT

Working Hours: 4 days on, 4 days off

Salary: £32,000 - £33,000 per annum (depending on experience)

Contract: A permanent position that offers stability and room for growth.

Why Rendall & Rittner:

Award-Winning: Join an established and celebrated company known for delivering first-class property management services.

Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs.

Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.

Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses.

Time Off: Enjoy 16 days of holiday plus national holidays.

Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house 'TSS' temp team.

Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. *

Team Spirit: Be part of a collaborative work environment, where your team and relationships matter.

Pension Plan: Secure your future with the Rendall & Rittner Pension scheme.

Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters.

Development Details:

This role will be based at a residential development in the Docklands Area of London, consisting of 323 residential apartments. The development benefits from an underground car park, swimming pool and gym and is located in close proximity to South Quay DLR and Canary Wharf underground station.

Key Responsibilities and Requirements:

As a Head Concierge at Rendall & Rittner, you will:
  • Leading the onsite team, ensuring policies and procedures are being followed. Providing any additional support with training, development, guidance and reporting any issues to the relevant parties.
  • Managing the front desk in a hands-on role, this includes concierge duties such as managing parcels, issuing keys, responding to resident queries and complaints in a timely and professional manner.
  • Support with the day-to-day operational running of the estate, ensuring high site standards and the deliverance of exceptional customer service and the implementation of SOPs.
  • Managing the onsite team to include appraisals, one to ones, performance management, training and development and any other staffing matters as required.
  • Carrying out health and safety inspections, daily audits, plant room checks and reporting as required. Also, ensuring any action points are attended to in a timely manner.
  • Overseeing contractors and ensuring Permits to Work are correctly completed and accompanied by Risk Assessments and Method Statements (RAMS).
  • Ensure the estate meets all Health and Safety Standards including cleanliness.
  • Liaise with residents and contractors regarding routine repair and maintenance requests. Monitor work to completion.
  • Undertake the general duties as required by management and in accordance with industry best practise.
How to Apply:

Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. "Ref #LI-AW1"

Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. *Some developments vary.

Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact