VIP Concierge Consultant

6 days ago

London, Greater London, United Kingdom Selfridges Full time £40,000 - £70,000 per year

Job Introduction

At Selfridges, our VIP Concierge Consultants create unforgettable moments for our most discerning clients. With a blend of discretion, expertise, and genuine warmth, you'll deliver tailored experiences that go beyond shopping ensuring every visit feels truly exceptional.

As a Concierge Consultant, You Will

  • Serve as the first point of contact for our VIP clients, delivering a seamless and personalised welcome.
  • Work closely with the Deputy Head Concierge to ensure flawless service on the shop floor.
  • Curate extraordinary experiences that exceed expectations, anticipating needs with curiosity and intuition.
  • Resolve client concerns with discretion, empathy, and professionalism, knowing when to involve senior management.
  • Share your expertise across Selfridges' unique departments, inspiring customers and colleagues with your knowledge.
  • Create and share stories that bring the Selfridges experience to life, leaving lasting impressions with every interaction.

A Bit About You

  • Communicate with clarity, confidence, and elegance when engaging with clients, colleagues, and managers.
  • Represent the Selfridges brand as a true ambassador, building meaningful relationships within the luxury retail community.
  • Demonstrate a client-first mindset, consistently delivering world-class, bespoke service.
  • Adapt with ease to meet the unique needs of every client, ensuring each receives a highly personalised shopping journey.
  • Take initiative to go above and beyond expectations, offering thoughtful touches and tailored services whenever possible.
  • Understand and embody international etiquette, reflecting cultural awareness and sensitivity in every interaction.
  • Provide valuable client insights to the wider team, contributing to continuous enhancement of our VIP service.

Selfridges

  • VIP Concierge Consultant

    6 days ago

    London, Greater London, United Kingdom Selfridges Full time £60,000 - £80,000 per year

    Job IntroductionJob DescriptionAt Selfridges, our VIP Concierge Consultants create unforgettable moments for our most discerning clients. With a blend of discretion, expertise, and genuine warmth, you'll deliver tailored experiences that go beyond shopping ensuring every visit feels truly exceptional.As a Concierge Consultant, you will:Serve as the first...

  • Luxury Concierge

    6 days ago

    London, Greater London, United Kingdom Concierge Travel Associates Full time £40,000 - £80,000 per year

    We are seeking an outgoing individual for our Luxury Concierge opportunity. As a Luxury Concierge, you, with your entrepreneurial and visionary mindset, will be responsible for booking amazing travel experiences for corporate and leisure (HNW) clients to destinations worldwide This position is excellent for anyone who loves to travel and is a tastemaker...

  • Head Concierge

    5 hours ago

    London, Greater London, United Kingdom Thomas Webb Recruitment Full time £38,560 per year

    Job Title: Head ConciergeLocation: Vauxhall, South West LondonHours: 42 hours per week (12-hour shifts, 7am7pm, Pitman rota)Salary: £38,160Thomas Webb Recruitment is a leading recruitment consultancy specialising in front-of-house staffing for Londons most prestigious residential developments. We are currently seeking an experienced and highly polished Head...

  • Luxury Travel Administrator

    2 days ago

    London, Greater London, United Kingdom Waters Concierge Full time £30,000 - £45,000 per year

    About UsWe are a luxury travel agency specialising in creating seamless, high-end travel experiences for an exclusive client base, including High Profile & HNWI. Our services range from luxury leisure travel to fully managed corporate travel solutions for businesses.We operate as a franchise of Dial-a-Flight Concierge, a respected and well-established brand...

  • Remote VIP Concierge

    1 week ago

    London, Greater London, United Kingdom RR Full time £27,500 - £40,000 per year

    Step into the world of luxury travel with a career that's as rewarding as it is exciting.As a VIP Concierge / Customer Executive withNot Just Travel, you'll play a key role in delivering world-class experiences for high-profile clients - where precision, passion, and professionalism meet every day.This is your chance to join the UK's leading travel...

  • Concierge

    1 week ago

    London, Greater London, United Kingdom Park Plaza Full time £22,000 - £28,000 per year

    At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs.As ourConcierge, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression every time.Your role is to support the Head Concierge and represent the department in...

  • Concierge

    6 days ago

    London, Greater London, United Kingdom WSH Group Full time

    Company Description Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engagingOur family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Assistant Head Concierge

    1 week ago

    London, Greater London, United Kingdom art'otel Full time £29,844 - £30,000 per year

    We're recruiting for aAssistant Head Conciergefor one of the Coolest New Hotel in Hoxton Long revered as London's effortlessly cool cultural core, Hoxton's hip new resident has hit the scene. The 26-floor art'otel Hoxton promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and...

  • Corporate Concierge

    2 weeks ago

    London, Greater London, United Kingdom Portico Corporate Reception Management Full time £28,665 per year

    Company DescriptionPortico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engagingOur family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Corporate Concierge

    2 weeks ago

    London, Greater London, United Kingdom 72e094a8-e03c-4d24-aca0-b5a11f651734 Full time £28,665 per year

    Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engagingOur family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in...