People Operations Apprentice

2 days ago

London, Greater London, United Kingdom Global Full time £25,000 - £35,000 per year
Accepting applications until: 28 October 2025Job Description

Your Role: People Operations Apprentice

If you're organised, detail-driven, and love delivering great service in a fast-paced environment, this is your chance to gain hands-on experience and make an impact.

We're looking for a People Operations Apprentice to join our People & Culture (P&C) team. Reporting to the Head of People Operations and Data, you'll support HR processes, systems, payroll and benefits, while studying for your HR Support Level 3 CIPD Apprenticeship. 

Key Responsibilities as People Operations Apprentice at Global:

  • P&C processes (50%): Process a range of HR operational tasks from transactional to query resolution, from onboarding through to off-boarding including payroll and benefits; use HR systems to keep and update records

  • Support and Guidance (25%): Take ownership for providing advice to managers on a wide range of HR issues using company policy and current law; day to day queries on a range of topics and provide HR advice to P&C colleagues, managers and employees; provide relevant HR information to the business.

  • Administrative support (15%): Support the team across a range of administrative tasks to underpin record keeping and the operation of P&C ops, employee benefits and payroll.

  • Project support (10%): Support in the delivery of key P&C projects, contributing to specific components of larger strategic projects.

What You'll Love About This Role

  • Think Big: The opportunity to shape the way Globallers work, small changes can have a big impact.

  • Own It: Deliver outstanding service into the wider business, become an expert on our policies and procedures, suggesting opportunities for continuous improvement.

  • Keep it Simple: Using our systems and processes to support the business to be able to do what they do best.

  • Better Together: Working across the full range of People & Culture topics, including Payroll and Benefits.

What Success Looks Like

In your first few months, you'll have:

  • Integrated into the team, built rapport with colleagues, understood who does what and contributed confidently to discussions

  • Built knowledge of compliance standards and developed confidence in applying them across P&C activities

  • Learnt to prioritise your workload to manage deadlines and service delivery objectives

  • Mastered P&C transactions in Workday and become an expert on our Job Families and Position Management principals

  • Been able to work independently to manage a range of day to day queries

What You'll Need

  • Prioritisation and agility: Ability to prioritise workload effectively, understand and meet deadlines

  • Communication: Confidence to correspond with and provide advice both verbally and in writing to the business across a range of hierarchical levels  

  • Attention to detail: An eye for detail is imperative, as is the ability to multitask

  • Quick learner: Eagerness to continuously learn and develop new skills

  • Team player: Collaborative team player with a willingness to support colleagues as needed

  • Methodical & organised: Able to manage own time effectively, maintain logically organised, tidy and accessible documentation

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