Maintenance Manager

2 weeks ago

London, Greater London, United Kingdom MDE UK Full time

Role:
Service Delivery Manager - Renewable Energy

Location:
South of England

Salary:
Up to £55,000 + bonus

About the Company

Our client is a growing low-carbon energy business helping commercial and public sector clients achieve their Net Zero goals. With a background in energy efficiency and renewables, they deliver integrated solutions across Solar PV, LED Lighting, EV Charging, and Heating technologies, supporting clients in reducing energy costs and carbon emissions.

As part of their continued growth, the company is now expanding its maintenance and operations function and seeking a Service Delivery Manager to play a key role in driving performance, efficiency, and customer satisfaction.

The Role

Reporting to the Operations Director, the Service Delivery Manager will take ownership of the maintenance and service delivery function across Solar PV, LED lighting, and EV charging assets. The role will involve overseeing engineering teams, ensuring compliance and quality, and optimising operational processes to deliver exceptional service levels to clients.

Key Responsibilities

  • Lead the delivery of maintenance services across Solar PV, LED lighting, and EV charging portfolios, ensuring SLAs and KPIs are consistently achieved.
  • Coordinate closely with planning, engineering, and customer service teams to optimise performance and resource allocation.
  • Develop and implement process improvements to enhance operational efficiency and service quality.
  • Act as the key contact for clients, ensuring issues are resolved promptly and relationships are proactively managed.
  • Ensure all work complies with Health & Safety and statutory requirements, including risk assessments and method statements (RAMS).
  • Analyse performance data and produce reports to identify trends, areas for improvement, and opportunities for service expansion.
  • Oversee O&M documentation and ensure accurate records are maintained for compliance and performance tracking.

Skills & Experience

  • Proven background in service delivery or maintenance management within Solar PV, LED Lighting, EV Charging, or a related technical industry.
  • Strong technical understanding of renewable energy and electrical systems.
  • Excellent organisational and communication skills with a customer-first mindset.
  • Demonstrated experience leading technical teams and managing subcontractors.
  • Solid understanding of Health & Safety and compliance processes (RAMS, method statements, etc.).
  • Commercially aware with the ability to manage budgets, contracts, and SLAs effectively.

Desirable Qualifications

  • Qualifications in Facilities Management, Electrical Engineering, or a related discipline.
  • Health & Safety certifications (IOSH, NEBOSH) or renewable energy qualifications (City & Guilds Solar PV, MCS).

This is an excellent opportunity to join a forward-thinking, sustainability-focused business that's driving the transition to cleaner, smarter energy solutions across the UK.

If you'd like to discuss this role further or explore whether it aligns with your experience, please apply or message me directly.

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