Talent Acquisition Lead

Talent Acquisition Manager - London

Location: London (2 days a week)

About Chapter 2

At
Chapter 2
, we're not just scaling businesses—we're reshaping the future of talent acquisition with
passion, loyalty, and an unwavering commitment to results
. By blending people, processes, and cutting-edge technology, we've redefined the traditional RPO model, delivering faster, smarter, and more cost-effective solutions that exceed expectations.

As a global powerhouse, our team spans the UK, South Africa, the US, and Germany, with India as the next frontier in our ambitious expansion. Having grown 1300% in just two years, we are unstoppable fuelling our momentum with
honesty,
collaboration, and a shared vision.

We are
relentless
in our pursuit of excellence, embedding world-class talent, pioneering technology, and compelling employer branding into organizations across industries. Our approach isn't just about recruitment—it's about building long-term success for our clients.

We are loyal to our clients, to our vision, and most importantly, to each other—because we know that true success is built together.

Chapter 2 – A scalable talent solution.

For more information, please watch the Chapter 2 Evolution

Role Summary:

We are seeking a
Talent Acquisition Leader
who thrives in performance-driven environments and is passionate about using insights and metrics to influence senior leadership decisions. You'll lead a team of high-performing recruiters while
reporting directly to senior stakeholders
, ensuring all talent initiatives align with business objectives and deliver measurable outcomes.

In this role, you'll establish a KPI-led recruitment function, tracking performance across time-to-hire, quality-of-hire, and pipeline health. You'll translate hiring data into actionable insights, helping leadership make informed workforce planning and investment decisions.

You'll also play a key role in building scalable processes, optimizing recruitment efficiency, and creating a culture of accountability—where success is tracked, celebrated, and continuously improved.

Key Responsibilities:

Strategic Reporting:
Accountable for tracking and reporting key recruitment KPIs—including time-to-hire, quality of hire, and pipeline health—to ensure data-driven performance and strategic alignment with business goals.

Team Leadership:
Lead, mentor, and develop a team of recruiters to deliver consistent, measurable results.

Performance Management:
Define and monitor key hiring metrics (time-to-hire, offer acceptance, cost per hire, candidate satisfaction) to optimize delivery.

Stakeholder Partnership:
Collaborate with senior executives to understand business needs, forecast talent requirements, and drive data-led workforce planning.

Operational Excellence:
Implement scalable recruitment processes and performance dashboards to ensure alignment with business goals.

Market Intelligence:
Leverage data and insights to inform proactive sourcing strategies and maintain a competitive edge.

Continuous Improvement:
Analyze trends, report on recruitment ROI, and develop strategies to enhance quality and speed of hiring.

What We're Looking For:

Proven Leadership:
Track record in leading high-performing recruitment teams with clear KPI accountability.

Analytical Mindset:
Strong ability to interpret recruitment data and present insights to senior leadership.

Strategic Partner:
Experience aligning recruitment strategy with organizational performance metrics.

Communication Expert:
Skilled in influencing senior stakeholders through data storytelling and transparent reporting.

Established Recruiter:
Background in tech or digital recruitment, with a deep understanding of global talent markets. Preferable with a background with large Media agencies.

Culture Builder:
Passionate about creating diverse, inclusive teams that reflect the company's values and mission.

Benefits and Rewards designed around you:

Because your hard work deserves more than just recognition—it deserves celebration. At Chapter 2 we're passionate about helping you shape a career that aligns with your aspirations, passions, and personal growth.

• A
  competitive salary
  depending on experience
• Flexible work arrangements
  , including
  hybrid work possibilities
  , so you can balance life and career in a way that works best for you.
• Future-Proof Your Finances
  – Our
  pension fund
  helps you invest in a secure and comfortable future, so you can plan with confidence.
• Your Health Matters
  – From
  medical aid
  to comprehensive
  health and wellness
  programs, we're committed to keeping you feeling your best—inside and out.
• Celebrate YOU
  – Your birthday is special, and we think you should spend it doing what makes you happiest Enjoy
  birthday leave
  to relax, celebrate, and recharge.
• Shining a Spotlight on Success
  – We love recognizing and rewarding hard work Our
  Town Hall Recognition Awards
  celebrate those who go the extra mile, because every achievement deserves a moment in the spotlight.

Diversity, Equity & Inclusion at Chapter 2

At
Chapter 2
, we are committed to building a diverse, inclusive, and welcoming workplace where everyone belongs. Regardless of
race, ethnicity, religion, age, gender identity or expression, sexual orientation, disability, or neurodiversity
, we celebrate the unique perspectives that make us stronger. We encourage applications from all backgrounds and are happy to accommodate any
recruitment or interview adjustments
needed to create a smooth and comfortable experience.

Your individuality matters, and we believe that diverse philosophies, cultures, and experiences drive innovation and success.