Assistant Reception Manager

5 days ago

London, Greater London, United Kingdom 5 Hertford Street Full time £50,000 per year

Welcome to RB Holdings - Where a World of Opportunity Awaits at Mayfair's most exclusive venues.
We are owned and operated by visionary entrepreneur Robin Birley, the force behind the renowned private member's clubs 5 Hertford Street & Oswald's.

We are currently seeking an Assistant Reception Manager to join our Reception team at 5 Hertford Street, our beautifully appointed private member's club located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name

Why work with us as an Assistant Reception Manager?

  • Salary of up to £50,000 per annum
  • 33 days holiday per year (including bank holidays)
  • Discounted gym membership with GymFlex.
  • Monthly well-being days with our in-house Masseuse, Reflexologist, and Chiropodist.
  • Private medical + dental insurance with BUPA.
  • Employee Assistance Programme
  • Online retail discounts
  • Workplace nursery scheme.
  • Cycle to Work Scheme.
  • Eyecare & glasses vouchers.
  • Recommend a friend bonus of £1,000.
  • Freshly prepared meals whilst on duty.
  • And more

Working Hours:

  • Rota basis 5 days out of 6 from Monday - Saturday
  • 9-hour shift across the operating hours of 7am and 3am
  • Bank Holidays and the Christmas period off – our venues are closed

What You Will Do

  • Ensuring the smooth and efficient running of the reception area at all times.
  • Supervising the team and ensuring the highest standard of customer service is upheld at all times.
  • To uphold the rules of the club while engaging with members in a friendly, professional manner.

What are we looking for?

  • Significant experience in a similar position is essential
  • Experience of working in a luxury boutique hotel, restaurant or private member's club.
  • Ability to demonstrate and instill exceptional customer service standards

Bring your skills to the next level and provide unforgettable experiences to our members – apply today and become part of the team at 5 Hertford Street.

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