Fire Alarm Engineer

6 days ago

Swindon, Swindon, United Kingdom Harwood Recruitment Full time £30,000 - £60,000 per year
 Job Summary: 

• Servicing of planned maintenance, Reactive & Remedial Calls across the customer base in line with the current British Standards and current legislation. 

• Effectively communicate with the customer the details of their Service / Fault / Remedial visit advising of the outcome and any additional works required. 

• To promote the company values at all times. 

• To act as an ambassador for the company at all times, demonstrating and upholding a professional manner at all times.
 
Core Responsibilities: 

• To work with and report to your line manager to agree business objectives and to review key performance indicators. 

• Complete all works issued at the most cost effective, efficient and timely manner in line with company policies. 

• To self-manage your on-going van stock to ensure first time fix is maximized on approved job selection. 

• To attend any training sessions that are identified by the company and advise of any training needs you feel are required to carry out your job duties. 

• Complete company documentation thoroughly and in line with company expectations.  

• To undertake reasonable overtime from time to time and as required by the business to ensure that a customer's premises remains fully operational and complaint. 

• Identify all non-conformances and recommendations as part of the Service visit and report back recommendations to the Service Desk, so the relevant quotations can be raised.  

• Respond to emergency calls within the timescale specified wherever possible. HR098 CCSS Service Engineer Job Description

• Have occasional supervisory responsibility for junior or trainee engineers should they accompany you onto site. 

• Provide support for other engineers from time to time. 
 
Overtime Rates 

• Monday – Friday: 17: Paid at Time & Half 

• Monday – Friday: 00.00 – 08.30 Paid at Double Time 

• Saturday – Time/Half to mid-day, double time thereafter 

• Sunday – Double time 

• Bank Holidays on call – Double time and a day back in lieu 

• Travel time during overtime is paid at single rate 

Benefits  

• Company Healthcare cash back scheme (optional) 

• On-going commitment to training and development 

• Training facilities 

• Friendly & Team orientated culture 

• Monthly engineer breakfast meetings 

• Planned overtime available 

• Continued growth arising to opportunities 
 
Holiday 
22 Days holiday pro rata – January to December plus statutory bank holidays Every year an extra day is added for the first 5 years of employment. Once 10 years' service is reached an addition 3 days is added. Total number of days 
excluding bank holidays will therefore be 30.
 

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