Desktop Motor Engineer

At Winn Group, we're more than a business. We're a driving force in the North East, delivering nationwide accident management and rehabilitation services for victims of non-fault accidents. Our mission is simple: to be the best one-stop shop for accident management and rehabilitation. As the parent company of Winn Solicitors and On Hire, we lead the market in Personal Injury Law. With a 4.8 Star rating by Trustpilot, we provide an excellent service for the client from start to finish.

We're thrilled to offer a new opportunity to join On Hire as a Desktop Motor Engineer. You will be responsible for ensuring motor repair and total loss claims are assessed accurately, fairly, and efficiently. This role also safeguards repair quality, cost control, and compliance by reviewing estimates, valuations, and reports.

Responsibilities

• Responsible for validating invoices and repair estimates to ensure costs are accurate and repairs comply with Thatcham or manufacturer standards.
• Assess repair estimate from network and non-network garages, challenging unnecessary costs and approving repairs within SLA requirements.
• Use tools such as Glass's MVA, Percayso, and vehicle history checks (HPI, MIAFTR) to assess total loss claims, considering mileage, condition, and prior damage.
• Negotiate with repair networks, suppliers, and salvage agents to secure fair repair costs and total loss settlements, ensuring correct salvage categorisation per ABI Code of Conduct.
• To liaise with the On Hire repair networks & build relationships to be able to deal with the day to day running of repair cases.
• To audit performance and quality engineer reports and authorities. .

About You

To succeed in this role, we're looking for someone who brings a blend of must-have skills and experiences, along with those extra special qualities that can really make a difference to our team and business.

Essential Skills and Experience

• Previous experience in motor claims, engineering, or insurance assessment.
• Familiarity with vehicle history checks (HPI, MIAFTR) and damage appraisal.
• Understanding of repair network operations and salvage management.
• Strong understanding of vehicle repair processes, Thatcham methods, and manufacturer standards.
• Knowledge of total loss processes, salvage categories, and the ABI Code of Conduct.
• Experience using industry valuation tools (e.g. Glass's, Percayso)
• ATA VDA certification is essential.
• AQP qualification ID essential.

What We Offer

• Competitive Salary: Between £38,000 - £45,000 depending on experience and qualifications.
• Generous Holiday Package: 25 days holiday plus bank holidays, an additional birthday holiday, and options to buy or sell holidays (subject to eligibility).
• Work-Life Balance: Flexible working hours, on-site parking (subject to availability), and benefits like the Corporate Metro Scheme and Bike to Work Scheme (T&C's apply).
• Wellbeing Support: Virtual GP, Bereavement Support, Discounted Health Checks, Annual Flu Jab and Free Eye Tests.
• Social and Charitable Events: Across the year we host a range of events, including a Christmas party, as well as an Annual Awards Night. Each year we support a local charity and host numerous fundraising events to raise money for a good cause. Last year we raised over £20,000 for Tiny Lives and this year we are supporting Rainbow Trust

Working Hours

This role is Full Time based on 40 Hours per week, working either hybrid, remote or office based.

Next Steps?

If you feel this role is the right fit for you, then Apply Now

If your application meets our criteria, a member of HR will be in contact to discuss this opportunity further. After this if you are successful, you will be invited to a face-to-face interview.

If you are unsuccessful, you will be notified. However, if you don't receive any communication from us within four weeks of sending your CV, your application was not successful.

We look forward to reviewing your application

INDMP

Job Type: Full-time

Pay: £38,000.00-£45,000.00 per year

Benefits:

• Casual dress
• Company events
• Cycle to work scheme
• Health & wellbeing programme
• On-site parking

Ability to commute/relocate:

• Newcastle upon Tyne NE6 1PL: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you require sponsorship to work in the UK? If so, from when?

Licence/Certification:

• Practising Certificate (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Newcastle upon Tyne NE6 1PL