Senior Product Manager

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Senior Product Manager

Category: Digital Customer Experience

Main location: United Kingdom, UK Wide - Various, UK Wide

Alternate Location(s): United Kingdom, Scotland - Scottish Borders, Tweedbank

United Kingdom, Northern Ireland - Belfast, Belfast

Position ID: J

Employment Type: Full Time

Position Description
Join CGI and play a pivotal role in shaping digital products that deliver clear value for users and measurable outcomes for clients. As a Product Manager, you'll guide products through every stage of their life cycle using insight-driven decision making to influence strategy and ensure alignment to user needs. You'll work closely with multidisciplinary teams, contribute creative thinking to complex challenges, and take ownership of product direction while being supported by a collaborative community. This is an opportunity to drive meaningful impact across high-profile services while developing your expertise in an environment that encourages curiosity, accountability, and continuous growth.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector including our Armed Forces and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open friendly community of experts. We'll train and support you in taking your career wherever you want it to go.

Due to the secure nature of the programme you will need to either hold, or be eligible and willing to undergo UK Security Clearance. This is a hybrid position.

Your Future Duties And Responsibilities
In this role, you will lead a product through its full life cycle guiding discovery, development, delivery, continuous improvement and retirement. You'll use user needs and organisational goals to shape decisions, ensuring every phase adds value. You will work closely with multidisciplinary teams contributing to agile delivery, influencing strategy through evidence and ensuring teams remain focused on outcomes.

You'll create product roadmaps, analyse data to support prioritisation, engage stakeholders at all levels and help shape communication strategies that maintain alignment. You will encourage experimentation, promote reflective practice and support the growth of product capability across teams while taking ownership of decisions that deliver meaningful impact.

Key Responsibilities

• Lead products through all life cycle phases from discovery to retirement
• Manage delivery of products that deliver measurable value to users and the organisation
• Assess readiness for progression between phases and define next steps
• Ensure products meet relevant standards aligned to their stage of development
• Maintain a prioritised roadmap that communicates direction and progress
• Compare value and effort for roadmap items to inform decisions
• Use data, user insights and analysis to guide prioritisation
• Decide whether to reuse existing solutions or invest in new development
• Represent user insight in discussions and translate needs into clear actions
• Define KPIs and use trusted data to evaluate performance
• Build strong stakeholder relationships and mediate between differing interests
• Identify risks early and influence decisions across the organisation
• Encourage experimentation and support continuous improvement
• Contribute to the product community and share learnings openly
• Support senior product managers and help develop product capability within teams

Required Qualifications To Be Successful In This Role
To succeed in this role you will need solid experience managing digital products across multiple life cycle phases, strong analytical and prioritisation skills, confidence working with multidisciplinary teams and the ability to make evidence-based decisions. You should bring strong communication skills, a collaborative mindset and a commitment to inclusive, user-focused outcomes.

You Should Have

• Experience managing a digital product through several life cycle phases
• Strong prioritisation skills balancing user needs, technical constraints and business outcomes
• Familiarity with agile and iterative delivery methods
• Ability to analyse performance data, insights and user feedback
• Strong stakeholder management, negotiation and communication skills
• Commitment to inclusion, accessibility and ethical design principles
• Ability to influence multidisciplinary teams effectively

Skills

• Business Analysis
• Product Management
• Product Owner

What You Can Expect From Us
Together, as owners, let's turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

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