Sr. Partner Manager

Teamwork makes the stream work.
Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the Team

The Partner Management team's mission is to guide our content partners to imagine, develop, and publish best in class video apps and experiences. As the primary point of contact for platform, product, and technical topics, we partner closely with content publishers/streaming services, third-party developers, and cross-functional teams within Roku, including Content Distribution, Partner Growth, Partner Initiatives, Payments, Advertising, Product, and Engineering. In addition to facilitating onboarding and managing app launches across the world, we help partners build intuitive experiences that delight customers while ensuring compliance to Roku's platform and business requirements.  

About the role

The Sr. Partner Manager will serve as a liaison between content partners and Roku. This unique, external-facing role requires strong technical and product skills in addition to excellent communication and stakeholder management skills.  

Through content partnerships and programs, Roku works with video content producers to develop their online video business by combining their content creation and management expertise with the audience, monetization, and analytics strength of Roku's platform.  

Based in London, UK, up to 40% travel may be required. 

What you will be doing

Establish and maintain post-deal relationships to manage day-to-day technical operations of your own portfolio of streaming platform partners and vendors.  Effectively oversee partner app launches and operations on Roku, ensuring seamless success through every phase of the app lifecycle- from participating in contract strategy meetings, onboarding, and certification to launch, post-launch operations, and ongoing strategic product roadmap management.  Collaborate with external partners (across Product, Engineering, Commerce, Release Management) and internal cross-functional teams (Content Distribution, Partner Engineering, Developer Relations, Product, and Partner Marketing) to lead technical engagements, oversee partner app onboarding, and support integration of new platform initiatives/features.  Identify new features, requirements and competitive gaps to provide implementation recommendations to internal business, product, and technology teams to align with business objectives. Develop expertise in Roku products to address partner inquiries and engage internal product and technology experts for detailed technical challenges and blocking issues with partners. Proactively identify and mitigate technical risks, facilitating resolution both internally and with partners, becoming a steward for Roku's platform requirements.  Foster a collaborative team environment and continuously maintain fluency with overarching account needs and business priorities while delivering an exceptional partner experience - be a champion for Roku in the market. Take responsibility for driving go-to-market business initiatives to support regional growth across Europe, UK, and Pacifics, evangelizing the Roku platform and guide partners to follow Roku's business and technology roadmaps.  Cultivate relationships with third-party developer partners to enable low-cost entry into new territories, as well as bolster the momentum in building a developer community 

We're excited if you have

8+ years of relevant partner/customer relationship management and technical program or account or product management experience - Demonstrated track record of successfully leading highly visible partner or customer facing projects to achieve business outcomes. Proven ability to forge and optimize relationships with partners and colleagues. Experience driving schedules, roadmaps and deliverables with partners/customers.  Strong technical ability with a good understanding of Roku and OTT-related technologies – Experience with entertainment delivery solutions, online content providers, service operators, video streaming file formats, DRM, and digital ad insertion while staying up to date with industry trends and developments. Having hands-on experience with tools like JIRA, Looker, Zendesk, and Salesforce would be crucial.  Consumer Products – Strong understanding of the development and manufacturing lifecycles of consumer products, and software development. Ability to develop high-level feature guides, gather requirements, and build business cases for new features a plus. Leadership - You are also a charismatic leader that has proven relationship management success and a track record of successfully managing programs and executing initiatives.  Bachelor's degree qualification in Engineering, Business or related discipline required.#LI-SS1
Accommodations

Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to

 
Our Hybrid Work Approach

Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.

 
Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

 
The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. 

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. 

To learn more about Roku, our global footprint, and how we've grown, visit

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