Client Director

2 weeks ago

Nottingham, Nottingham, United Kingdom XMA Full time £60,000 - £120,000 per year

As a Client Director, you will be instrumental in shaping strategic client relationships and driving sustainable revenue growth. This high-impact, client-facing role demands the ability to engage confidently with C-level executives, positioning XMA's full suite of technology and service solutions to meet complex and evolving business challenges.

You will lead a consultative sales approach identifying opportunities, navigating sophisticated deal structures, and delivering tailored solutions that create long-term value. Your success will hinge on your ability to blend deep technical understanding with commercial insight, acting as a trusted advisor to our clients.

We're seeking a dynamic individual who excels in face-to-face engagement, thrives under ambitious financial targets, and consistently delivers excellence. To succeed, you'll need exceptional sales expertise, strong interpersonal and organisational capabilities, and an unwavering commitment to providing outstanding service across both new and established accounts.

Client Relationship & Engagement


• Build and nurture strategic relationships with senior decision-makers across existing and prospective client accounts


• Lead regular face-to-face meetings, including presentations and strategic reviews


• Ensure consistent, multi-level communication with clients, supported by internal cross-functional teams and leadership


• Act as a trusted advisor by staying informed on industry trends, emerging technologies, and competitive dynamics

Strategic Account Management


• Develop and execute tailored account strategies and action-oriented plans to drive client success and business growth


• Interpret client IT strategies to recommend optimal solutions from XMA's technology and service portfolio


• Collaborate with Pre-Sales Solution Consultants to conduct pre-sales feasibility assessments


• Assist clients in adopting electronic ordering tools and deepen understanding of their technology environments

Sales & Commercial Performance


• Manage the full sales lifecycle from opportunity identification through to deal closure with precision and professionalism


• Deliver year-on-year financial growth through strategic account development and new business acquisition


• Create compelling value propositions and ROI-driven proposals to support client decision-making


• Engage with key vendors to secure executive sponsorship and elevate client engagement at C-level


• Achieve set sales targets, including revenue growth and profitability metrics

Forecasting & Reporting


• Maintain accurate CRM records, tracking client engagement, pipeline activity, and opportunity progression


• Provide reliable sales forecasts and insights to support business planning and decision-making


• Attend strategic vendor meetings as required to stay aligned with partner initiatives and opportunities

Teamwork & Continuous Improvement


• Collaborate effectively with colleagues, offering support and sharing insights to strengthen team performance


• Identify and recommend improvements to processes, tools, and ways of working to enhance efficiency and client outcomes


• Uphold XMA's values in all daily activities and interactions


• Contribute to ad hoc projects and initiatives as directed by the Sales Director

*No agencies please

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