Volunteer Coordinator

We are recruiting for a Volunteer Coordinator to coordinate and oversee the effective delivery of a community based mentoring model for young people aged between 16 and 26 that are living in our supported accommodation in Inverness.

This is a newly created role and the post holder will hold responsibility for the recruitment, training and day to day supervision of volunteer mentors and ensuring ongoing support of mentor and mentee matches. This role is a fixed term contract for a period of 12-months, working 17.5 hours per week.

Main duties and responsibilities will include:

• Volunteer Management including recruitment, training and regular support and reflection with volunteer mentors, ensuring that volunteers are supported to undertake their roles effectively.
• Develop and build relationships with our programme teams
• Build upon existing strong relationships with social work, education, children's houses, third sector and other professionals and strengthening these relationships.
• Confidently manage and coordinate positive, respectful and compassionate relationships between mentor and mentee, ensuring good boundaries.
• Liaise with existing support team(s) internally and externally and provide additional support(s) to the mentee's family, as and when required.
• Liaise with internal and external referral sources, regarding new and existing mentoring referrals.
• Ensure support plans for the people we support are completed and updated in accordance with GDPR and confidentiality processes.
• Ensure Risk Assessments are completed and updated for the people we support.

Our values make us who we are and define our actions and behaviours every day. We'd expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We're looking for you to have gained experience of volunteer and/or staff management as well as experience of supporting young people and families with complex needs. You will have knowledge of the issues facing young people who are care-experienced and/or on the edges of care, knowledge of current relevant legislation and policies relating to children and young people as well as a working knowledge of child protection procedures.

A full driving license and access to a car for work purposes is an essential requirement.

What you can expect from us...

• Your normal working hours are 17.5 per week, Monday to Friday, between the hours of 9am and 5pm depending on the needs of the service. Flexibility will be required to meet the needs of the people we support and volunteers, some evening and weekend work will be required.
• Your main place of work is Old Perth Road, Inverness. You are also required to work in the local community and you will be paid travel expenses from your usual place of work for appointments undertaken in the course of your duties.
• Annual leave entitlement of 210 hours (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second.
• You will be automatically enrolled into the People's Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria
• Life Insurance from day one
• Cycle to work scheme
• Option to purchase and sell annual leave

A full list of benefits is detailed in the job & person specification

We are Right There, a charity that recently celebrated our 200th anniversary. We provide tailored support for people, at home, and in the community. We are here for people who are living with the effects of homelessness, poverty, substance use, or family breakdowns.

Last year we supported almost 4,000 individuals, helping to prevent them from becoming homeless or separated from the people they love. Every person's story is unique, and everyone's route home is different - it doesn't matter what the situation is – we're not here to judge, only to help.