Biomedical Technical Support Specialist

2 weeks ago

Little Chalfont, United Kingdom Danaher Full time £30,000 - £60,000 per year

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Diagnostics, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact. 

You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.

Learn about the Danaher Business System which makes everything possible.

The Biomedical Technical Support Specialist will report to the Manager Customer Technical Support and is part of the Customer Technical Support team based on site in Little Chalfont, Amersham.

In this role, you will have the opportunity to:

  • Provide technical assistance and troubleshooting support for diagnostic equipment and software via phone, email and other to diagnose and resolve technical issues by guiding customers through step-by-step solutions
  • Accurately document customer interactions, issues, and resolutions in the company's service management systems adhering to quality compliance standards.
  • Build and maintain strong relationships with customers by providing exceptional service and follow-up.

The essential requirements of the job include: 

  • High school diploma or equivalent; a degree in Life Sciences, Biomedical Engineering, or a related field is preferred.
  • Minimum of 2 years of experience in a customer support or technical support role, preferably within the diagnostics or healthcare industry.
  • Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical customers.

It would be a plus if you also possess previous experience in:

  • Fluent in English; proficiency in additional languages is a plus.
  • Strong problem-solving skills and attention to detail.

#LI-Onsite

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit

  • UK Customer Technical Call Center Manager

    2 weeks ago

    Little Chalfont, United Kingdom Danaher Corporation Full time £60,000 - £80,000 per year

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...

  • Customer Success Specialist

    1 week ago

    Little Chalfont, United Kingdom CV Screen Full time

    **Customer Success Specialist **Little Chalfont** **OTE £35,000 in Year 1** You will be supported by our experienced and loyal team and you’ll have access to some of the best technology on the market (our CRM is Vincere and we also use SourceBreaker which is a great tool for finding the best talent) **ABOUT CV SCREEN **Established in 2000, CV Screen has...

  • Customer Service Specialist

    6 days ago

    Little Chalfont, United Kingdom Cytiva Full time

    **Customer Service Specialist - Hybrid working - £30,000** **Be part of something altogether life-changing** Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing...

  • Customer Service Specialist

    2 days ago

    Little Chalfont, United Kingdom Cytiva Full time

    Customer Service Specialist - £29,000 Be part of something altogether life-changing Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new...

  • Customer Service Specialist

    4 days ago

    Little Chalfont, United Kingdom Cytiva Full time

    **Customer Service Specialist - Hybrid working** **Be part of something altogether life-changing** Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative...

  • Customer Service Specialist

    4 days ago

    Little Chalfont, United Kingdom Cytiva Full time

    **Customer Service Specialist - Hybrid working - Fixed Term Contract** **Be part of something altogether life-changing** Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to...

  • Customer Service Specialist

    1 week ago

    Little Chalfont, United Kingdom Cytiva Full time

    Customer Service Specialist - Swedish or Danish Speaking - Hybrid working - £29,000 Be part of something altogether life-changing Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological...

  • Order Management Specialist

    2 weeks ago

    Little Chalfont, United Kingdom Cytiva Full time

    **Demo Equipment Order Management Specialist - Permanent Full time contract** **Hybrid role with expectation of 1-4 days per week in the office in Amersham Place** **Paying £**31,000** **Be part of something altogether life-changing!** Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform...

  • Optirun Service Emea Upgrade Specialist

    2 weeks ago

    Little Chalfont, United Kingdom Cytiva Full time

    **Bring more to life.** Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you...

  • Order Management Specialist- 10 Month Fixed Term

    6 days ago

    Little Chalfont, United Kingdom Cytiva Full time

    **Be part of something altogether life-changing!** Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene...