Ad Ops Manager

Footballco is the world's biggest dedicated football content and media business. Reaching more than 400m football fans across the world each month, and with a growing roster of brands including Goal, Voetbalzone, Calciomercato and Spox, no one else has our reach or depth of understanding within the game. With over 300 employees globally, we're a young company with some established brands and serious investment behind us.

We pride ourselves on being experts at creating highly engaging football content for some of the biggest brands in football to help them create authentic connections with fans.

About the Role

This Role will be based in London working US Hours (New York)

The AdOps Manager is responsible for the technical oversight, successful delivery, and continuous improvement of ad campaigns across Footballco's portfolio of websites and apps.

Sitting in a global team, this role plays a key part in the setup, monitoring, troubleshooting, and performance analysis of campaigns across display, video, and app environments.

This role will also work closely with the programmatic team to deliver projects, set-up partners and drive revenue. This is a hands-on role suited to someone who is solutions-oriented, technically strong, great communicator, analytical and highly proactive.

You'll collaborate closely with commercial, product, and dev teams across multiple regions and lead on projects to streamline operations or enhance performance. While not a people management role initially, there is potential for this to evolve.

What you'll be doing:

• Implement, monitor, and optimise ad campaigns across display, video, and app
• Provide end-to-end support for trafficking, troubleshooting, QA testing, and 3rd party tag implementation
• Troubleshoot technical issues and provide actionable solutions
• Work collaboratively to ensure campaigns are launched effectively and perform against KPIs
• Proactively identify delivery risks or underperformance, provide solutions and resolve concerns
• Provide internal and external technical support for campaign related issues, site projects, replatforms, etc.
• Conduct regular discrepancy checks & troubleshoot any technical issues
• Deliver campaign reports and regular metric based reporting to all areas of the business
• Support billing reconciliation and tracking discrepancies where required
• Understand, help evolve and document internal operational processes and recommend improvements
• Manage and prioritise own workload, take ownership of all assigned tasks and provide output within the deadlines
• Identify and escalate issues ahead of time to help reduce financial implications
• Lead or contribute to regional and global operational projects
• Remain flexible and available to support ad operations across all regions

General:

• Comply with all relevant internal rules, policy and procedures
• Provide support to the Head of AdOps and team in implementing programs and executing operational and organizational objectives
• Undertake any other such duties or general tasks and hours of work as may reasonably be required and to work in other locations within the Company

What you have:

• Significant experience in ad operations technical role, including trafficking, site tagging, audience management and MCM management
• Strong understanding of ad operations workflows and technologies
• Excellent troubleshooting skills and a solutions driven mindset
• Familiarity with debugging techniques and the ability to use web develop tools to network trace errors
• High Attention to detail, accuracy, and reliability
• Strong organisation and project management skills, including the ability multitask, to prioritise across multiple simultaneous workstreams and to communicate to colleagues
• Highly organised, with the ability to prioritise and efficient in time management
• Proactive, able to take initiative and work independently
• Significant proficiency in Excel
• Ability to innovate and think critically to look for and drive improvements on processes and tools
• Experience with Google suite of products, especially Gmail, Docs, Sheets, and Slides
• Experience working with ADvendio or other CRM/OMS systems
• Experience working with various ad technologies such as DMP, ad verification, OMS, programmatic partners
• Positive attitude and enthusiastic

Desirable:

• Spanish or Portuguese language skills (for LATAM support)
• Experience & understanding of paid social is a HUGE plus
• Experience & understanding of JavaScript, CSS, HTML5 and responsive design
• Knowledge and understanding of online advertising sales, including programmatic technologies
• Use of analytics tools (e.g., Google Analytics, Core Web Vitals)
• Experience

Footballco is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, colour, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category.