Restaurant Host/Hostess

5 days ago

London, Greater London, United Kingdom The Unbound Collection by Hyatt Full time £11,000 - £30,000 per year

Organization- Unbound Great Scotland Yard London
Summary
Salary:
£13.10 per hour+ Service Charge

About Great Scotland Yard Hotel – The Unbound Collection
Few addresses are richer in history and anecdote than our hotel; a few steps away from Covent Garden and around the corner from Trafalgar Square our guests enjoy a wide variety of food and beverage offerings including quirky cocktails and local craft beers in the 40 Elephants Bar, evening drinks at our Whisky Bar, Sibin, and can indulge in an Afternoon Tea with a twist in The Parlour.

At Hyatt, there's a home for every stage of your career. With Flexi-Hours, you are in control of your schedule. We will let you know what shifts are available, and you simply let us know which ones are convenient for you. This is a great way to earn extra money and develop new skills in your free time. You might even discover a career you didn't know existed.

Schedule:
Available working hours will vary each week and can range anywhere from 0 to 40 hours.

Duties And Responsibilities Related To The Host/ess Role

  • Welcome and greet guests with warmth, professionalism, and genuine hospitality
  • Manage the reservation system, coordinate seating, and optimise table allocation to support smooth and efficient service
  • Work closely with the restaurant team to ensure seamless daily operations and memorable guest experiences
  • Handle guest inquiries with professionalism, providing clear and accurate information about menus, services, and facilities
  • Liaise with other hotel departments to accommodate special requests and contribute to overall guest satisfaction

About You
Previous experience in a guest-facing role within a premium dining or hospitality environment is preferred. You are an excellent communicator with strong organizational skills and the ability to multitask effectively while maintaining a welcoming and polished atmosphere for every guest.

Just some of the benefits you will enjoy as a Host/ess

  • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start
  • Free meals in our colleague restaurant
  • Uniform provided and laundered complimentary
  • Headspace membership and access to our Employee Assistance Programme
  • 50% discount on food and beverages when you dine as a guest at selected UK Hyatt Hotels
  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt 'We care for people so they can be their best'. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Being part of Great Scotland Yard Hotel also means joining the Hyatt family which has over 1150 hotels in over 70 different countries, also recognised as a Great Place to Work Company

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it's a career for people who care.

Next Steps:
Apply today for
Restaurant Host/hostess - Flexi Hours
and start your journey with Hyatt Hotels

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