Regional Member Engagement Manager

Country

United Kingdom

Office Location

London or Birmingham

About Us

RICS (Royal Institution of Chartered Surveyors) is a global professional body that sets and upholds the highest standards in land, real estate, construction and infrastructure. With over 140,000 members in more than 140 countries, we play a vital role in shaping the world around us, ensuring that the built and natural environments are developed and managed responsibly, sustainably and ethically. Our work supports professionals and organisations to deliver better outcomes for society through trusted qualifications, rigorous standards and a commitment to innovation.

Role Purpose and Key Responsibilities

*Please note this is a 9 Month FTC*

As Regional Member Engagement Manager, you'll lead the development of an inclusive and connected professional community within your region. Working closely with the Regional Board and internal teams, you'll design and deliver meaningful engagement opportunities that reflect the needs and aspirations of our members. From strategic planning and event delivery to digital storytelling and early careers outreach, your work will help shape a vibrant member experience and strengthen RICS' presence in the region. This is a strategic, people-focused role where your leadership, creativity, and relationship-building skills will make a lasting impact.

Key Responsibilities

This role involves a mix of strategic leadership, member engagement, and operational coordination:

• Lead the development and delivery of the Regional Market Plan in collaboration with the Regional Board and internal stakeholders.
• Recruit, onboard, and support Regional Board members to ensure effective governance and strategic alignment.
• Design and deliver inclusive engagement strategies that reflect the diversity of the regional membership.
• Organise events and networking opportunities that promote learning, collaboration, and community.
• Respond to member queries and support candidates, counsellors, and stakeholders across the region.
• Drive early careers initiatives and outreach to schools and universities to inspire future professionals.
• Manage regional social media presence and digital storytelling to highlight member achievements and expand visibility.
• Analyse engagement data and member feedback to inform continuous improvement and demonstrate impact.

About You

This role is ideal for someone who enjoys building relationships, thrives in a collaborative environment, and takes pride in delivering high-quality work. You'll be part of a team that values initiative, inclusivity, and strategic thinking — and you'll have the opportunity to grow your skills in a purpose-led organisation.

To succeed in this role, you will bring:

• Experience engaging and influencing professionals across sectors and career stages.
• Excellent communication skills, both written and verbal.
• Experience designing and delivering events, programmes, or engagement strategies.
• Understanding of governance processes and experience supporting boards or committees.
• Ability to use data and feedback to guide decisions and improve outcomes.
• Confidence using social media and digital tools to tell compelling stories and grow engagement.
• Strong organisational and time-management skills to manage multiple priorities.
• Adaptability, collaboration, and a commitment to inclusivity.

Rewards and Benefits

We offer a comprehensive benefits package designed to support your wellbeing, work-life balance, and future. This includes:

• 35-hour work week with hybrid and flexible options where possible
• 25 days annual leave plus public holidays, Wellbeing Days, and enhanced leave for life events like maternity, paternity, and moving house
• Private medical insurance, optical care, Employee Assistance Programme, Mental Health First Aiders, and Wellbeing Champions
• Income protection, life assurance, Aviva Group Personal Pension scheme, and access to My Money financial support
• Volunteering Day and support for staff-led community group

Equal Opportunity Employer

RICS is an equal opportunity employer committed to diversity and inclusion. We welcome candidates from diverse backgrounds, as we believe that our differences drive our performance. Please let us know if we can support you with any adjustments to our recruitment process. Candidates will need to have the correct right to work in the country the role resides in. How to apply As part of your application, you will be asked to upload your CV and complete a statement that explains why this specific role at the Royal Institution of Chartered Surveyors presents an ideal opportunity for you and clearly demonstrates how your skills and experience meet the requirements of the role.

Please note that while we aim to keep adverts open for a reasonable period, we do reserve the right to close them early should we receive a high volume of suitable applications.