Client Relations Assistant

3 days ago

Saint Andrews, Fife, United Kingdom The R&A Full time

The Role – Client Relations Assistant (Maternity Cover)

An exciting opportunity has arisen to join the Hospitality team as Client Relations Assistant. The successful candidate provide effective customer service, administrative, sales, systems and operational support to the Hospitality Team in order to help facilitate the successful planning and delivery of the various hospitality packages provided for The Open and the AIG Women's Open. The successful candidate will work with internal and external stakeholders, and within relevant scheduling and budget parameters, to help ensure an excellent level of service is provided to all hospitality clients, in line with departmental goals.

This is a full-time, 12 month fixed-term contract (Maternity Leave), working 35 hours per week, typically Monday – Friday.

This role will be based in St Andrews, office based at Pilmour Cottage, with potential for hybrid working in line with company guidelines.

Interviews will be held mid-November.

Please note, we may close applications early should we receive sufficient applications.

What We Offer

We offer a great benefits package including the following:

  • Competitive Salary
  • Company Pension Scheme and Sick Pay
  • 35 Days Holiday Per Year
  • Free tickets to The Open and AIG Women's Open each year (and other relevant R&A Championships)
  • Discounts available across 800 UK retailers and local businesses

Who We Are Looking For

The ideal candidate will have the following experience and attributes:

  • Experience working in a customer service role.
  • Experience working in booking systems and handling invoices
  • Experience using Microsoft Office packages, particularly Outlook, Word and Excel.

Download the full job description here.

Download the competencies expected for this role here.

About The R&A

The R&A group of companies was formed in 2004 to take on The Royal and Ancient Golf Club of St Andrews' responsibilities for governing the Rules of Golf, staging The Open, golf's original championship, and developing the sport. The World Golf Museum in St Andrews is part of The R&A group.

Together The R&A and the USGA govern the sport of golf worldwide, operating in separate jurisdictions with a commitment to a single code for the Rules of Golf, Rules of Amateur Status and Equipment Standards. The R&A, through R&A Rules Ltd, governs the sport worldwide, outside of the United States and Mexico, on behalf of over 61 million golfers engaged in the sport in 145 countries and with the consent of 164 organisations from amateur and professional golf.

The R&A has responsibility for running a series of world class amateur events and international matches in women's and girls' as well as men's and boys' golf. The R&A stages the AIG Women's Open and works with the DP World Tour to stage the Senior Open presented by Rolex.

The R&A is committed to investing £200 million over ten years in developing golf and supports the growth of the sport internationally, including the development and management of sustainable golf facilities.

For more information, please visit

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