RevOps Director

The
Revenue Operations Director will be responsible for overseeing and optimising
all aspects of the revenue lifecycle, including sales strategy, marketing
operations, and customer success. You will work closely with leadership to
streamline cross-functional processes, implement scalable systems, and ensure
the alignment of teams to drive revenue growth. Your data-driven approach will
be instrumental in shaping and executing strategic initiatives, improving
forecasting accuracy, and optimising sales performance.

1. Revenue Strategy and
Operations Leadership:

• Lead and manage the
  end-to-end revenue operations function, overseeing sales, marketing, and
  customer engagement teams to drive growth.
• Partner with executive
  leadership to develop and execute revenue growth strategies.
• Identify opportunities for
  operational improvements, automation, and efficiency across the entire
  revenue cycle.

2. Sales & Marketing
Alignment:

• Ensure seamless collaboration
  between Sales, Marketing, and Customer Engagement teams to optimise lead
  generation, pipeline management, and customer retention.
• Develop and implement
  processes that ensure efficient lead handoff from Marketing to Sales.
• Oversee
  the lead-to-cash process, ensuring accurate data and efficient workflows.

3. Data
& Analytics: 

• Own the development and
  maintenance of key revenue metrics and KPIs (e.g., CAC, LTV, NRR, Churn
  Rate, Sales Cycle Length, Quota Attainment).
• Use data to drive business
  decisions, providing actionable insights to improve sales strategies,
  marketing campaigns, and customer success initiatives.
• Build and maintain advanced
  sales forecasting models to improve visibility and ensure alignment with
  business goals.

4. Systems
& Technology: 

• Manage and optimise the CRM
  platform and other revenue-related systems to ensure accurate data
  capture, reporting, and analytics.
• Work with IT and product
  teams to ensure integrations between CRM, marketing automation, and other
  tools used across revenue functions.
• Evaluate, implement, and
  maintain tools that enhance revenue operations, including sales
  enablement, forecasting, and analytics platforms.

5. Process
Optimisation & Automation:

• Develop, standardise, and
  document processes across the revenue lifecycle to drive operational
  excellence and scalability.
• Implement and oversee
  automation tools to reduce manual work and improve process efficiency.
• Monitor and continuously
  improve the performance of sales and marketing systems, ensuring they
  evolve with business needs.

6. Revenue
Forecasting & Reporting: 

• Lead the development of
  accurate revenue forecasts, collaborating with sales leadership and other
  departments.
• Ensure high-quality and
  timely reporting for the executive team, including performance dashboards,
  sales performance reviews, and business insights.
• Identify risks and
  opportunities within the forecast and recommend corrective actions to meet
  revenue targets.

7. Team
Development & Leadership: 

• Manage and mentor a team of
  revenue operations professionals, including analysts, system
  administrators, and other customer success staff.
• Foster a culture of
  collaboration, continuous improvement, and data-driven decision-making
  within the RevOps team.
• Collaborate
  with HR to define key performance metrics and provide ongoing coaching and
  feedback to RevOps team members.

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About You

Experience:

• 8+ years of experience in
  revenue operations, sales operations, or related roles in a high-growth
  SaaS environment.
• Proven track record of
  driving operational efficiencies and supporting revenue growth at scale in
  a $100M+ revenue SaaS business.
• Experience leading and
  managing cross-functional teams, with an ability to collaborate across
  Sales, Marketing, and Customer Success.
• Strong experience with CRM
  platforms (e.g., MS Dynamics, Salesforce) and marketing automation tools
  (e.g., Marketo, HubSpot).
• Demonstrated
  success in sales forecasting, analytics, and managing revenue KPIs.

Skills and Competencies:

• Strong leadership skills with experience managing cross-functional teams and developing team members.
•  Strong change-management and process-adoption capability
• Commercial judgment around discounting, pipeline, packaging, and renewal levers.
• Expertise in leveraging data and analytics to make informed business decisions.
• Ability to build, optimise, and scale processes that align revenue operations with business goals.
• Deep knowledge of sales and marketing technology stacks, including CRM, reporting tools, and automation platforms.
• Strong business acumen with the ability to think strategically and align revenue operations with overall business objectives.
• Excellent communication skills with the ability to translate complex data and insights into actionable business recommendations.
• Comfortable leading change in a fast-paced, dynamic environment and driving the adoption of new processes and tools.

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About Us

Who we are:
 
PEI Group is a subscriber-focused business intelligence company. With our multi-talented global team of over 490 people, spread across EMEA, USA & Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success.
 
What we do:
 
PEI Group provides industry-leading journalism, data, and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics, and database platform. We also track the firms and individuals who shape markets and bring client-communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. Wherever our markets are active – in New York, Los Angeles, Tokyo, Sydney, Hong Kong, Singapore, London and elsewhere – PEI is hard at work examining crucial market forces and shifting investment themes, identifying active investors and their capital allocations, and scanning ahead for regulatory changes, new compliance requirements and other risk factors.

At PEI we value diverse talent and welcome applications from everyone – regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this.
 
PEI Group supports flexible working arrangements, and we welcome career returners.

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