Account Executive

2 weeks ago

London London City of ECV AZ United Kingdom APG eCommerce Full time £30,000 - £60,000 per year

JOB TITLE: Account Executive

  RESPONSIBLE TO: Head of Key Account Development

MAIN LOCATION: London Kings Cross, with business travel where required

APG eCommerce Solutions are looking for an energetic and ambitious Account Executive to join our growing sales team. This hybrid role combines account management and new business development, ideal for someone eager to learn, grow, and make an impact within a fast-paced, customer-focused environment. You'll manage relationships, identify opportunities, and play a key role in delivering outstanding results for APG's customers

Key Responsibilities

  • Develop and grow existing customer accounts through proactive relationship management, cross-selling, and up-selling APG products and services.
  • Identify and pursue new business opportunities within both existing and prospective customer networks.
  • Act as the key contact for your portfolio, ensuring high levels of customer satisfaction and engagement.
  • Lead regular business reviews and support the preparation of proposals and tenders.
  • Collaborate closely with internal teams to ensure smooth delivery of customer requirements.
  • Manage onboarding processes for new clients and new products to ensure seamless integration.
  • Maintain accurate records of all interactions, opportunities, and pipelines within the CRM system (Salesforce training provided).
  • Support the wider sales and marketing teams in campaign execution and reporting.

Essential Skills & Attributes

  • Positive, proactive attitude with a clear desire to learn and grow within a commercial role.
  • Previous experience in account management, sales, or customer service (advantageous but not essential).
  • Strong interpersonal and communication skills — confident in presenting and building relationships.
  • Results-driven mindset with the motivation to meet and exceed goals.
  • Organised, adaptable, and able to manage multiple priorities in a fast-moving environment.
  • Customer-centric with excellent listening and problem-solving skills.
  • Collaborative team player who works well across departments to achieve success.

Additional Expectations

  • Participate in the company's performance review and development process.
  • Work in accordance with APG's company policies including Health & Safety, Employment, Quality, and Environmental.
  • Maintain confidentiality of all company and client information at all times.
  • Demonstrate flexibility to support wider business initiatives and projects as required by management.

Why Join APG?

At APG, we believe our people are the key to our success. We foster a supportive, inclusive culture that encourages personal development, creativity, and collaboration. You'll be joining a dynamic team in an environment that values ambition, wellbeing, and teamwork.

  • Hybrid working policy
  • Monthly Wellness Allowance (up to £50).
  • 25 days annual leave plus your birthday off.
  • 2 paid Volunteer Days each year.
  • Regular social events and team activities.
  • Access to an Employee Assistance Program and internal Mental Health First Aiders.
  • Competitive Bonus Scheme.

EQUALITY OF OPPORTUNITY IS COMPANY POLICY

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