Hotel Front Desk

2 weeks ago


Ilford, Greater London, United Kingdom Ilford Apartments Full time £27,000 - £104,000 per year

Night Shift Hotel Receptionist – Greater London (Ilford )

Start Date: ASAP

Shift Pattern: 11:00 PM – 7:00 AM

We are expanding our portfolio of hotels across Greater London, primarily in the Ilford area. Our current and upcoming properties include:

  • 3 hotels in Ilford
  • 6 apartment hotels in Ilford and Stratford
  • 2 additional hotels under construction, Early 2026 in Ilford

As part of our fast-growing team, you'll have excellent opportunities for professional development, with a clear pathway toward supervisory and management roles.

Position: Night Shift Hotel ReceptionistRequirements:

  • Previous experience in the hotel or hospitality sector
  • Proficiency in MS Office and hotel booking systems
  • Strong customer service skills, with the ability to manage complex or demanding guest situations
  • Professional, enthusiastic, and willing to take on added responsibilities
  • Excellent written and spoken English

Main Duties:

  • Welcome and greet hotel guests
  • Support apartment hotel guests over the phone
  • Send self-check-in instructions to apartment guests
  • Manage guest check-ins and check-outs
  • Ensure guest satisfaction and handle any issues promptly
  • Handle payments and financial transactions
  • Process reservations (walk-ins, online, and phone bookings)
  • Assist head office with reservation queries
  • Answer internal and external calls professionally
  • Update and manage room availability and rates
  • Upsell rooms and services where possible
  • Draft and distribute emails, memos, and letters
  • Maintain and update office policies and procedures
  • Maintain contact lists

Eligibility:

  • Must have the right to work in the UK
  • Flexible availability, including occasional extra hours

Job Type: Full-time

Pay: From £27,000.00 per year

Application question(s):

  • Start Date : As soon As possible
  • Dynamic and collaborative team player in the workplace

Language:

  • English (required)

Work authorisation:

  • United Kingdom (required)

Location:

  • Ilford (required)

Work Location: In person


  • Hotel Receptionist

    2 weeks ago


    Ilford, United Kingdom Best Western Greater London Hotel Full time

    Cranbrook Hotel in Ilford is seeking energetic individuals to fulfill Front Desk / Receptionist positions. These are permanent positions with daily duties including: - Processing check-ins and check-outs - Managing reservations - Handling the telephone switchboard for incoming calls and reservations - Good verbal and written English communication skills -...


  • Ilford, United Kingdom Best Western Greater London Hotel Full time

    **Job Summary** Best Western Hotel in Ilford is seeking energetic individuals to fulfill Front Desk / Receptionist position. **Duties**: - Processing check-ins and check-outs - Managing reservations - Handling the telephone switchboard for incoming calls and reservations **Qualifications**: - Good verbal and written English communication skills - Strong...


  • Ilford, United Kingdom Redbridge Lodge Hotel Full time

    We are looking for a Fully Flexible Hotel Receptionist to join our fantastic front office team at Redbridge Lodge Hotel. As a member of our team you will be customer facing, have an outgoing bubbly personality with a strong customer focus. We pride ourselves on great customer care The position involves meeting and greeting our guests, checking them in and...


  • Ilford, United Kingdom Opulent beauty clinic Full time

    Job description 16-20 hours a week Receive visitors at the front desk by greeting, welcoming, directing and announcing them appropriately Explaining to the clients the details of the treatments Answer phone and forwarding incoming phone calls Take payments from the clients Speak to the clients Close daily accounts Routine office operations Ensure...

  • Front Office Intern

    3 days ago


    Ilford, United Kingdom Rhythmic Care UK Ltd Full time

    Front Office intern Travel Expenses Paid. A successful national qualifications provider training centre seeks intern for Office Assistant/Reception Support position. We are based in Ilford, Essex. This position is for 6m. Please note only travel expenses will be paid. We are looking for a motivated person who is willing to gain experience in office related...


  • Ilford, United Kingdom Redbridge Lodge Hotel Full time

    We are looking Part time Night Porter/ Night Hotel Receptionist to join our fantastic front office team at Redbridge Lodge Hotel. As a member of our team, you will be customer facing, have an outgoing bubbly personality with a strong customer focus. We pride ourselves on great customer care The position involves meeting and greeting our guests, checking...


  • Ilford, United Kingdom Redbridge Lodge Hotel Full time

    We are looking Part time Weekend (Shift between Friday - Sunday) Night Porter/ Night Hotel Receptionist to join our fantastic front office team at Redbridge Lodge Hotel. As a member of our team, you will be customer facing, have an outgoing bubbly personality with a strong customer focus. We pride ourselves on great customer care The position...

  • Facilities Assistant

    2 weeks ago


    Ilford, United Kingdom neway international Full time

    We are seeking a Facilities Assistant to work as part of the Facilities team rota, undertaking caretaking duties, providing front-line customer service, and responding to help desk requests efficiently. You will play a key role in maintaining site security, ensuring compliance with health and safety requirements, and supporting the smooth running of...


  • Ilford, United Kingdom PMR Full time

    Our client is currently seeking an experienced Concierge to work at a luxury residential development in Barking IG11. The shift pattern will be Monday - Friday 2:30pm - 9:30pm ( 30 hours per week ) Salary - £18,000 ( lunch unpaid ) **Responsibilities**: - You are to be based at the front desk and your principal task is to ensure and maintain the...

  • Hairdresser

    2 days ago


    Ilford IG DF, United Kingdom rich hair Full time

    Job SummaryWe are seeking a talented and passionate Beautician to join our dynamic team. The ideal candidate will possess a range of beauty skills and be committed to providing exceptional guest services. This role involves not only performing beauty treatments but also managing front desk operations and engaging with clients through social media. If you...