Technical Account Manager

2 weeks ago

London Area, United Kingdom 94696f90-eb84-4339-b327-5c42c98197dc Full time £40,000 - £80,000 per year


Technical Account Manager – German Speaking

Location:
London (Hybrid/Remote Options)

Industry:
SaaS / Technology

Language Requirement:
Fluent German

Join a high-growth SaaS company as a
Technical Account Manager,
where you'll play a key role in supporting and growing relationships with strategic clients across the DACH region. This is a great opportunity to work with a product that's making an impact, backed by a collaborative and people-first culture.


What You'll Do

  • Lead Customer Programs
  • Plan and coordinate initiatives to ensure customers get maximum value from the platform. Champion adoption and engagement across user teams.
  • Own Projects & Renewals
  • Support pilots, renewals, and expansion projects, working closely with cross-functional teams to deliver outstanding results.
  • Collaborate Across Teams
  • Act as a trusted advisor, aligning customer goals with internal teams including Delivery, Product, and Sales.
  • Stay Engaged & Aligned
  • Host regular check-ins and strategic meetings, including on-site visits and quarterly reviews, to deepen partnerships and maintain alignment.


What You'll Bring

  • 2+ years of experience in
    Implementation
    roles, or a similar client-facing role.
  • Fluent German
    (written and spoken) – essential.
  • Strong multitasking, project execution, and time management skills.
  • A proactive, empathetic, customer-first mindset.
  • Experience working in a
    SaaS or technology
    environment

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