Technical Sales Support Engineer

2 weeks ago

Milton Keynes, Milton Keynes, United Kingdom OpenSourced - Search & Selection Full time £30,000 - £35,000 per year

Job Title:
Technical Sales Support Engineer (Mechanical Bias)

Type:
Permanent, Full-time

Salary:
£30,000 - £35,000 per annum

Location:
Milton Keynes (Fully Onsite)

Hours:
37.5 per week - 08:30 - 16:45 Monday - Thursday, 08:30–15:30 Friday

The Role

Our client is seeking a Technical Sales Support Engineer with a mechanical bias to provide high-quality technical support to both customers and the internal sales team. This position focuses on supporting a wide range of automation and temperature-control products, contributing to commercial growth through training, product promotion, and technical expertise.

Key Responsibilities

  • Deliver technical support to customers via phone and email
  • Process requests for special product variations
  • Analyse and report on product returns
  • Contribute to new product development proposals
  • Conduct market and competitor product analysis
  • Support the sales team with customer visits and application development
  • Manage product lifecycles including training, new product introductions, and discontinued product updates

Essential Skills, Education & Experience

  • Degree, HNC, or HND in Mechanical Engineering or a related discipline
  • Strong communication skills (phone and email)
  • Logical, methodical problem-solver with excellent organisational skills and record-keeping
  • Confident in presenting technical topics in person and via webinars
  • Experience working in an engineering environment
  • Practical hands-on testing and diagnostic experience
  • Ability to manage multiple projects, prioritise effectively, and meet deadlines

Desirable Experience

  • Additional hands-on testing/diagnostic experience
  • Exposure to automation systems or system design
  • Previous work in Technical Sales Support or applications engineering

What's on Offer

Our client offers a collaborative, innovative and supportive working environment where team members are empowered and valued. They are committed to diversity, inclusion and sustainability, and provide a comprehensive benefits package including:

  • Retail discounts
  • Life assurance
  • Private medical cover
  • 25 days' holiday plus holiday trading scheme
  • Additional employee benefits

Selection Process

The recruitment process will typically involve:

  1. An initial online interview
  2. Online testing
  3. A final face-to-face onsite interview

Apply Now

If you're a technically minded engineer looking to take the next step in your career, we'd love to hear from you.
Apply today
or get in touch for a confidential conversation to find out more about this opportunity.

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