Receptionist/Host/Hostess

1 week ago

Newbury RG QY, United Kingdom The Hare and Hounds Coaching Inn, Speen, Newbury, Berkshire Full time £28,000 - £36,000 per year

Are you a people person with a welcoming smile that leaves a lasting impression? If so, we have the perfect opportunity for you We are looking for a Weekend Host & Receptionist to be the friendly face of our business and ensure our guests have a fantastic experience from the moment they walk in.

Role Overview:

As a Weekend Host & Receptionist, you'll be the first point of contact for our guests on Fridays, Saturdays, and Sundays from 9 am to 9 pm. Your warm and welcoming demeanor will set the tone for their experience, creating a positive and memorable atmosphere.

Responsibilities:

  • Greet and welcome guests with a friendly smile, creating a positive and inviting atmosphere.
  • Manage reservations and ensure smooth seating arrangements.
  • Provide information about our services, menu, and any special promotions.
  • Handle customer inquiries, feedback, and requests with professionalism and efficiency.
  • Maintain a tidy and organized reception area.
  • Collaborate with the team to ensure a seamless and enjoyable customer experience.

Qualifications:

  • Excellent interpersonal and communication skills.
  • A friendly and approachable demeanour.
  • Customer service experience is a plus, but not required.
  • Ability to handle busy periods and remain calm under pressure.
  • Basic computer skills for managing reservations and guest information.

Schedule:

Friday, Saturday, Sunday

2pm to 2 pm

Why Join Us:

  • Be the face of our business and create memorable experiences for our guests.
  • Work in a dynamic and friendly team environment.
  • Opportunity to grow and take on additional responsibilities.

If you are passionate about providing exceptional customer service and enjoy creating positive first impressions, we would love to welcome you to our team This role is all about personality and we want to see some of that in your application so please use the cover letter to tell us why you are the perfect person to embark on a weekend adventure as our Weekend Host & Receptionist

Job Type: Full-time

Pay: From £12.50 per hour

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount

Experience:

  • Hospitality: 2 years (preferred)

Work Location: In person

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