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Property Manager

2 weeks ago

Bath, Bath and North East Somerset, United Kingdom d44d9e74-657d-4c01-bd33-7ec0e12e18ad Full time £28,000 - £35,000 per year

Administrator Property Letting and Property Management

Location: Bath BA1 1HU

Contract Type: Initially Part-Time 3 days a week

Job Purpose
To provide administrative support across all areas of property management, ensuring the

smooth operation of property portfolios, excellent client service, and compliance with

relevant legislation.

Key Responsibilities

  • Administrative Support
  • Maintain accurate digital records of property files, tenancy agreements, andcorrespondence.
  • Prepare and distribute documentation including leases, notices, and reports.
  • Manage calendars, schedule inspections, and coordinate appointments.
  • Handle incoming calls, emails, and queries from tenants, landlords, contractors.

Tenancy Management

  • Assist with onboarding new tenants, including referencing and documentation.
  • Track tenancy renewals, rent reviews, and lease expirations.
  • Support the move-in and move-out process, including inventory checks and periodic inspections.
  • Maintain up-to-date tenancy CRM systems for residential tenancies and long lease management.

Maintenance Coordination

  • Log and track maintenance requests and ensure timely resolution.
  • Liaise with contractors and suppliers to arrange repairs and services.
  • Monitor service contracts and ensure compliance with health and safety standards.

Financial Administration

  • Process invoices, rent schedules and other financial statements.
  • Assist with rent collection and arrears management.
  • Support budgeting and financial reporting for long leasehold property.

Compliance & Legal

  • Ensure properties comply with relevant legislation (e.g., gas safety, fire safety, electricalEPCs etc).
  • Maintain records of inspections, certifications, and regulatory documents.
  • Assist with insurance claims and legal notices when required.

Customer Service

  • Provide professional and courteous service to tenants and landlords.
  • Resolve queries efficiently and empathetically.
  • Support marketing and communication efforts for vacant properties and new business.

Skills & Experience Required

  • Previous experience in property management or administrative roles desirable.
  • Strong organizational and multitasking skills.
  • Excellent written and verbal communication.
  • Proficiency in Microsoft Office an advantage.
  • Experience with property management software Alto, Goodlord, Re-Leased, Xero an advantage but full training available.
  • Knowledge of property legislation and tenancy law is desirable.
  • Ability to work independently and as part of a team.

Qualifications

  • NVQ Level 2/3 in Business Administration or equivalent.
  • ARLA Propertymark or similar qualification
  • These qualifications would be an advantage but not essential.