Credit Control Administrator

2 weeks ago

Birkenhead, Wirral, United Kingdom Greenstar Full time £22,000 - £28,000 per year

About The Role
Location:
Bromborough

Working hours: Monday to Friday; 08:30 – 17:00

The Role
Reporting into the Head of Transactional Services, the role of our Credit Administrator is to support our credit control team by completing a variety of administration tasks including allocating cash, raising credit notes/invoices, managing our various mailboxes and reconciling the bank statement.

Responsibilities

  • Accurately allocating all customer receipts as per the customer's remittance advice. Ensuring any receipts that do not have an accompanying remittance are followed up with customers to avoid unallocated cash.
  • Support CC's sending copy invoices
  • Maintain the unallocated cash value below the targeted value.
  • Raising credit notes/invoices as per the agreed process. Managing the mailboxes that include remittances and various other customer requests.
  • Work alongside the credit control team to ensure that any administration tasks are maintained in a timely manner.
  • Reconcile the bank statement versus the receipts allocated in Sage 200.

The Ideal Candidate
The ideal candidate will be an organised and methodical individual who has completed a similar role for a period of more than 12 months. You must be able to demonstrate your knowledge of Sage 200 (or other Sage products) as the role is almost completely transacted in Sage.

You will have a positive attitude and customer service must always be at the forefront of what you do.

Qualifications

  • AAT

Experience

  • 2 years sales ledger experience.
  • Customer service experience (desirable)

Skills

  • High level of written and oral communication.
  • Conflict resolution.
  • Excellent customer service.

Knowledge

  • SAGE 200

Desirable

  • CRM
  • AMCS
  • Credit Hound

About You
About Us

Join us on the journey…..
Over the past 30 years, Panda has continued to grow and acquire businesses that all share a very similar vision and set of values. We're now a group of almost 3000 people, all contributing to that growth and success.

Whilst Panda is the parent company to numerous brands, we all share an ambitious vision for the future. Our primary goal is to ensure the safety and wellbeing of our people and connected partners is front and centre. As a team, we're safer together. We deliver our customers with a partnership approach to managing their resources responsibly. We constantly push the boundaries of innovation. What's good today can be better tomorrow.

Panda is not just a company, it's a resource recovery business. Over the past three decades we've grown and diversified significantly, we believe that great leadership is rooted in strong values. As leaders within this industry, we're committed to shaping a better future for our friends, families and communities. Our philosophy remains unchanged, balancing customer satisfaction with environmentally sustainable practices. Exceptional customer service, and unwavering dedication to sustainability are the cornerstones of our business.

Our journey is dependent upon talented, passionate, and dedicated people that constantly strive and challenge each other for better outcomes.

Take the first step today and join us on the journey……….

Panda aims to attract and retain a skilled and diverse workforce that best represents the talent available in the communities in which our assets are located and our employees reside.
(DE&I Policy Statement)
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