Mental Health Support Worker

Turning Tides is a charity that supports people experiencing homelessness in West Sussex. While our central office is in Worthing, our work spans the county – from East Grinstead to Littlehampton and across areas in between. With over 20 accommodation projects, community hubs and outreach teams, we offer local single adults tailored support to move towards a more stable future. We strongly believe in addressing the root causes for homelessness, so our specialist teams support in areas such as mental health, substance misuse, tenancy sustainment, IT skills, employment guidance and much more.

Are you passionate about making a difference for people experiencing homelessness and complex needs? We're looking for a dedicated
Mental Health Support Worker,
supporting individuals with multiple and compound needs (MCN) to access mental health and wellbeing services.

Job Purpose

• To deliver structured 1:1 psychoeducational and wellbeing support for clients experiencing homelessness and multiple and compound needs (MCN), as part of the newly funded Pathfinder provision.
• To act as a link worker between our service and local Pathfinder partners, strengthening communication, continuity and access to community-based mental health and wellbeing support.
• To work alongside existing mental health workers in Worthing and Horsham/Mid-Sussex, ensuring joined-up, trauma-informed support for people facing significant barriers to support.
• To co-develop and facilitate wellbeing, recovery and psychoeducational groups as part of the wider Wellbeing Team.
• To embed trauma-informed practice, co-production and peer involvement into all aspects of service delivery, strengthening client resilience, emotional wellbeing and engagement with mental health support.

Knowledge and Experience

• Experience of supporting people facing homelessness, mental health challenges, trauma or multiple and compound needs.
• Experience delivering or contributing to psychoeducational, recovery-focused or wellbeing interventions (1:1 or groups).
• Knowledge of trauma-informed, person-centred and strengths-based practice.
• Understanding of barriers homeless individuals face when accessing mainstream mental health services.
• Experience working collaboratively with statutory partners, VCSE organisations or multi-agency teams.
• Experience with safeguarding, risk assessment and safety planning.

Skills And Abilities

• Ability to build trusting, compassionate and boundaried relationships with individuals experiencing trauma and emotional distress.
• Strong communication skills, including the ability to explain psychological concepts accessibly.
• Ability to work autonomously, prioritise workload and manage competing demands.
• Strong reflective practice skills and commitment to continuous learning.
• Ability to travel independently across Horsham, Worthing and wider West Sussex.

Staff Benefits at Turning Tides

Supporting Your Wellbeing and Growth

• Flexible Working Considered: We recognise the importance of work-life balance and are committed to considering flexible working arrangements that suit your needs.
• Health Cash Plan: Gain access to a comprehensive health cash plan for contracted employees, ensuring you have the support you need for your healthcare expenses.
• Community Impact: Play a pivotal role in a community-led organisation with a profound mission, contributing to positive change and making a meaningful impact.
• Stakeholder Pension Scheme: Participate in our stakeholder pension scheme, securing your financial future with a valuable retirement savings plan.
• Healthcare and Life Assurance: Enjoy the security of a healthcare cash plan and life assurance, providing you and your loved ones with peace of mind.
• 24/7 Wellbeing Support: Support for your wellbeing, offering valuable advice and money-saving resources.
• Local Discounts: Benefit from local discounts, including exclusive offers on gym memberships, promoting your physical and mental well-being.
• Generous Annual Leave: Enjoy up to 25 days of annual leave, with the potential for increases based on your service with us, providing you with the time to recharge and pursue personal interests.

Ready to Make a Difference?

If you're ready to embark on a rewarding journey of impact and growth, we want to hear from you Click on 'Apply Online' to the right side of the advert, answer the shortlisting questions and submit your CV today. Don't wait – together, let's turn the tide and create brighter futures for all.

Contact us

Mental Health Support Worker

Details

Apply online

Location:

Based in Worthing but also across Horsham and Mid-Sussex

Contract
22.5 hours

Flexible across the week

Monday to Friday

Salary
£17,976 (£29,960 FTE)

Closing Date
11th December 2025

Interview Date
18th December 2025

Download Documents

• Mental Health Support Worker Job Description