Call Handler

1 week ago

York YO WX, United Kingdom Priory Medical Group Full time £24,000 - £36,000 per year

Call Handler - Patient Central

Priory Medical Group (PMG) is an award winning large multi-site training practice based in the beautiful city of York. Our team is made up of a highly-skilled, experienced and varied work force doing their very best for our patients.

We are currently looking for an enthusiastic person with excellent communication skills to join our well respected Patient Central Team. The team is responsible for taking enquiries from patients and making sure they are dealt with in a timely and professional manner.

Here at PMG, we are looking for people with positive outlook who have:

  • Excellent communication and customer service skills,
  • Attention to detail,
  • IT literate
  • Ability to be discreet/ respect patient confidentiality
  • Previous experience in a similar role is desirable but NOT essential.

We are looking for a minimum of 10 hours per week. The hours are between Monday to Friday 8am to 6pm. The working pattern and hours can be discussed.

Here at PMG, we value the wellbeing and health of our staff and as a result we offer various resources to support the mental health of our employees. As part of the PMG team, you will have access to free confidential counselling and extensive wellbeing resources accessible through the NHS.

We are also a Disability Confident Committed Employer and actively encourage applicants with a disability and/or long-term health condition to apply for our job vacancies. We already support a number of existing employees who have a disability and/or a long-term health condition, so that they are able to stay in work.

If this sounds like you and you fancy working as part of a close knit team in a fast paced environment where no two days are the same, then please apply by submitting your CV.

You could help make a real difference to people's lives.

Want to find out more about us then visit

Health. Care. Together.

Job Types: Part-time, Permanent

Pay: £12.36 per hour

Benefits:

  • Company events
  • Company pension
  • Cycle to work scheme
  • Employee discount
  • On-site parking
  • Store discount

Application question(s):

  • What weekly hours would be preferred?
  • What days would be preferred?

Work Location: In person

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