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Estate Manager
2 weeks ago
Estate Manager – East Village, Stratford
Salary:
£50,000 + bonus
Hours:
Monday–Friday, 40 hours per week
Contract:
Full-time, site-based
Location:
East Village, Stratford (former London 2012 Olympic Village)
We're recruiting an Estate Manager for one of London's most recognisable and well-managed residential neighbourhoods: East Village, Stratford. This is a hands-on role overseeing a large multi-block estate, ensuring high standards of safety, presentation and service delivery across buildings, landscaped areas and public spaces.
You'll work closely with the Head of Estates, wider operations teams and on-site staff to keep the estate running smoothly, delivering an exceptional experience for residents and stakeholders.
Key Responsibilities
Operational Management
- Ensure all areas of the estate are safe, clean, compliant and well-presented
- Lead regular site inspections, audits and proactive issue resolution
- Oversee obligations across plots, blocks and estate-wide operations
Team Leadership
- Manage the Building Manager and on-site operatives
- Lead on recruitment, rotas, performance management, welfare and disciplinaries
- Create a positive, proactive and solution-focused team culture
Health & Safety & Compliance
- Maintain full compliance with building safety regulations and internal policies
- Oversee FRA actions, H&S inspections, plant room checks and emergency procedures
- Support disaster recovery and business continuity planning
Contractor & Supplier Management
- Procure, brief and supervise contractors across all services
- Monitor KPIs, quality of work and service performance
- Manage quotations, procurement and contract delivery standards
Budgeting & Financial Oversight
- Monitor operational budgets and control expenditure
- Support monthly budget reviews and financial reporting
- Ensure value for money across estate operations
Resident & Stakeholder Engagement
- Respond to resident queries and manage complex situations professionally
- Provide updates to internal teams, partners and senior stakeholders
- Build strong, collaborative working relationships across the estate community
About You
We're looking for someone who is:
- Experienced in managing large or complex residential estates (3+ years)
- Confident managing teams, contractors and service delivery on busy sites
- Strong on compliance, building safety and health & safety processes
- Skilled in budgeting, reporting and operational planning
- Calm, diplomatic and effective when dealing with residents and stakeholders
- Comfortable in a hands-on, practical and fast-paced environment
- Able to participate in an on-call rota as required
Benefits
- £50,000 salary + performance-based bonus
- Supportive, collaborative team culture
- Opportunity to manage one of London's flagship residential estates
- Strong internal progression pathways
If you're a proactive Estate Manager who thrives in a large-scale, operational environment and enjoys working closely with people, this is an excellent opportunity to take on a high-profile site with real variety and impact.
